I strongly recommend the book "Leading Geeks" by Paul Glen ( http://amzn.to/c55InD). As I said when I wrote the book for Amazon ( http://amzn.to/awb4Oz):
If you're an IT manager, you should definitely have (and read!) a copy of the excellent book "Leading Geeks" by Paul Glen. It talks a lot about "common traits" of folks who are drawn to technology work, and what they mean from a management point of view, including how to leverage those traits to your team's advantage, rather than fighting an uphill battle against them. IT managers who read the book will probably find a lot of the material somewhat obvious. However, I still think it's worthwhile reading, for two reasons. First, it coherently organizes a lot of those "obvious" things and points out conclusions and implications that you might never have consciously considered. Second, it gives you a good set of explanations and examples to use to explain to other (non-technical, such as upper management) folks why what your team does is hard to predict/forecast/manage. 5 stars, highly recommended. -Brent -- Brent Chapman <br...@netomata.com> Netomata, Inc. -- www.netomata.com Making networks more cost-effective, reliable, and flexible by automating network configuration
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