Once every so often, at work, some group will ask me for tools to interact with some customers. Particularly like ... wiki, email lists, discussion forums etc. You know, basic services which facilitate communications and good relations. Such services, of course, must be secured and authenticated. It's nice to make the interface "branded" but not necessary.
Of particular interest, I wonder, can anybody recommend a good mailing list / forum / blog sort of server or service? I could build a mailman server, but it's difficult to manage "user accounts" and then the mailing archives look primitive, and are unsearchable, etc. I could enable google groups, but have basic fears about that too ... I don't know what other good options there are. Wondering if anyone has suggestions of stuff they've found useful to facilitate communications & relations between internal groups with external groups.
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