Solarwinds has an interesting addition to their Network Performance Monitor, it's a user experience deep packet inspection monitor. It will basically look for goodput (time to first byte time to last byte after subtracting ‎overhead). This requires a bit of setup ( a solarwinds setup and a User Experience Monitor on a mirror port). This can monitor much more than just VOIP traffic as well. And of course you can get a free trial from solarwinds, you can also manage and monitor netflow from the same installation. Sent from my BlackBerry 10 smartphone on the Verizon Wireless 4G LTE network.
Greetings folks,
I'm currently in the process of trying to put in place better proactive monitoring of our VoIP environment and I'm hoping to tap into the wisdom of some of you that have more experience with this than myself. The challenge that we're running into is that there are simply so many different things to monitor and it's not something that is on/off or that relies solely on hardware utilization to fire off alerts. Currently we typically don't know there is a problem until users report that audio on their calls is dropping in and out. Essentially we need to be able to monitor SIP and RTP traffic flow end-to-end to be alerted when there is jitter or anything else that could affect call quality. This should include (but may not be limited to):
We've set things up like Homer and while that is a great tool for retroactively troubleshooting issues reported it does not do much to alert us to problems proactively. Any guidance here would be greatly appreciated. Thanks in advance! Best, Evan | ||
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