On 20 May 2012 12:36, Christian Lohmaier <lohmaier+ooofut...@googlemail.com>wrote:
> Hi Marc, *, > > On Sun, May 20, 2012 at 6:39 AM, Marc Paré <m...@marcpare.com> wrote: > > Would it be a good idea to organize a monthly call for a AskLibO blitz? > > > > I think this would solve some of the outstanding unanswered questions > queue. > > We could all agree on maybe a 2-day spree where we could all check in and > > answer as many questions as possible. The 2-day spree would also allow > for a > > return to those who answered just in case of a need to update and reply > to > > the answer. > > While this will bring the # of unanswered questions down, I'd rather > have people who ask question also answer other ones :-) > > People don't make enough use of their votes yet, they are not really > familiar with the system yet. > > What I'd like to avoid is that there will be 10 people answering all > the questions... > > But going though the unanswered ones (preferrably in "oldest first" > order) is of course a good idea, but hopefully it will not be the same > people doing all the work. > > ciao > Christian > I am an answer contact for LO (and OO) questions in Ubuntu on Launchpad [1]. So I had a look about a week ago at the unanswered question in AskLibO, but I must admit I found it very heavy going. Some of the reasons why are: 1) They need specialist knowledge to give a good answer. 2) Vague questions which need more details to know how to give a good answer. 3) OS details needed for a correct answer (I am using Ubuntu Linux). I will also admit that I do not much like the 'Ask' format. I just want to help people. I'm not interested in Votes, etc. To me it all gets in the way of engaging with the user. Sometimes you need a sequence of questions and answers to get to a good solution. The Ask format isn't really a good way to do that. Forums are better. Tony [1] https://answers.launchpad.net/ubuntu/+source/libreoffice/+questions -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.documentfoundation.org/www/discuss/ All messages sent to this list will be publicly archived and cannot be deleted