Christoph Noack wrote: > The interpretation leads to the following: "Many people reports bugs for > one time, only. They are usually less capable of providing more > information to developers - or better: the developers have to take care > to get these information. On the other hand, few people report a lot of > bug reports." This matches my personal experience. > Hi Chris,
quite useful info - I like gut feeling backed up by serious research. ;) > There may be different and good reasons for users to participate in bug > reporting - but the best (non-automated) system won't be able to collect > that much information in a quality, that developers may simply start to > work on most of the issues. From what I've seen so far, only the > individual discussions on mailing lists or forums led to high-quality > bug reports right from the start. And this is why I think, the community > members on the mailing lists are incredibly helpful (maybe even > essential) for (more) efficient development. > Maybe with the exception of crashes - I'd at least give that a try (usually backtrace, just-loaded document, and system details gets you a long way). Apart from that, then, I guess that EasyBugtrackingWizard should be considered one of the many opportunities to turn users into participating community members (and designed with that goal in mind). Cheers, -- Thorsten -- Unsubscribe instructions: Email to discuss+h...@documentfoundation.org Posting guidelines: http://netmeister.org/news/learn2quote.html Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived ***
