Hi Andy,
On 22.08.2013 15:49, Andy Parker wrote:
Can you please help on an issue a user is experiencing with DiaShapes - we receive the
error "Unable to Download Sheet Information" when we try and run the application
Which version of Diashapes do you use?
Is the app able to access the internet? Antivirus software or internet
access
via proxy servers might cause problems. Try to use a connection that does
not require a proxy (if possible).
The "Sheet Information" is located under
http://dia-installer.de/sheets.xml - you may want to
check if this location is accessible via your browser.
As internet connection and server are involved, this might have been a
temporary glitch
and you might want to check again.
Regards,
Steffen
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