> When testing for intuitiveness, one should always start with the assumption
that
> the user has never used anything before. Only secondarily would one assume
that
> the user has used another software program. However, that tends to
countermand the
> idea of intuitive. The first choice is always the best. One should always
plan for
> the new user.
"Bad habit is worse than lack of education."
Or, in other terms, user's experience with another program may affect
"intuitiveness" of the interface much more, than lack of any experience
whatsoever.
Quite true. That is why it is absolutely imperative to test without any assumptions. Preconceived ideas
have no place there.
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