I have created another JIRA issue specifically for the dashboard issue: https://jira.dhis2.org/browse/DHIS2-2144 The other big issue we have with log in has been reported by Ramon ealier: DHIS2-2102 Thanks in advance for treating these issues. Lise From: Ramón José Jiménez Pomareta [mailto:dh...@pomareta.ch] Sent: 05 September 2017 12:42 To: Knut Staring Cc: Ramón José Jiménez Pomareta; GROUT, Lise; dhis1-users; RAMON JOSE JIMENEZ POMARETA Subject: Re: [Dhis2-users] Issues with log in and dashboard loading I don't know if they are related.
They are related when the problem 2 appears and, from the same computer, we log-in and log-out with another account which provokes the problem 1 and solves for a while, in that computer, the problem 2. 2017-09-05 12:26 GMT+02:00 Knut Staring <knu...@gmail.com>: Ok, right - though they seem related and might be rooted in the same bug? On Tue, Sep 5, 2017 at 12:22 PM, Ramón José Jiménez Pomareta <dh...@pomareta.ch> wrote: Hello ! Thank you for your answer, Notice there are two different problems (Problem 1 --already in JIRA-- and Problem2 in Lise's mail). Ramon. 2017-09-05 12:01 GMT+02:00 Knut Staring <knu...@gmail.com>: Linking this thread to the earlier started by Ramon and the JIRA issue he created: https://lists.launchpad.net/dhis2-devs/msg50012.html https://jira.dhis2.org/browse/DHIS2-2102Knut On Tue, Sep 5, 2017 at 11:50 AM, GROUT, Lise <gro...@who.int> wrote: 2.27 From: Knut Staring [mailto:knu...@gmail.com] Sent: 05 September 2017 11:49 To: GROUT, Lise Cc: dhis1-users; RAMON JOSE JIMENEZ POMARETA Subject: Re: [Dhis2-users] Issues with log in and dashboard loading There were similar complaints on the list recently. What version of DHIS2? Knut On Tue, Sep 5, 2017 at 11:42 AM, GROUT, Lise <gro...@who.int> wrote: Dear all, We are having two important issues: Problem 1 with log in / Problem 2 with dashboard. Please find below and attached more details on our problems. Has anyone experienced this before? - Screen1: Log in with the credentials of Kingsley Asiedu, who should appear as KA and see 3 dashboards. o Problem 1: He appears as SJ (who is another user) o Problem 2: He sees the dashboard but § Not all the widgets appear § The widgets are blank and are not loaded - Screen2: Log in with the credentials of Lise Grout, who is superuser, should appear as LG and see all dashboards. o Problem 1: She still appears as SJ o Problem 2: She sees all dashboards which are loading correctly ༯span> No problem - Screen3: If she goes to “Account settings”, she sees she correctly log in as lise.grout o Problem 1: Despite appearing weirdly, the username is rightly lise.grout - Screen4: Second log in with the credentials of Kingsley Asiedu (first user) o Problem 1: He still appears as SJ o Problem 2: He now can see all the 3 dashboards loading correctly - Screen5: If he goes to “Account settings”, he sees he correctly log in as kinglsey.asiedu Problem 1: Why do we have this problem with log in where we appear as another user, even though in “Account settings” we appear correctly… ? Problem 2: Why the dashboards do not upload correctly for some users, unless a superuser first login on the same computer… ? Best Lise Dr. Lise Grout Epidemiologist World Health Organization Department of Neglected Tropical Diseases (HTM/NTD/IDM) Innovative and Intensified Disease Management Unit 20, Avenue Appia; CH-1211 Geneva 27 Tel. +41 22 791 2341 Mobile +41 79 290 68 61 Skype: tigrouveto http://www.who.int/neglected_diseases _______________________________________________ Mailing list: https://launchpad.net/~dhis2-users Post to : dhis2-users@lists.launchpad.net Unsubscribe : https://launchpad.net/~dhis2-users More help : https://help.launchpad.net/ListHelp -- Knut Staring Dept. of Informatics, University of Oslo Norway: +4791880522 Skype: knutstar http://dhis2.org -- Knut Staring Dept. of Informatics, University of Oslo Norway: +4791880522 Skype: knutstar http://dhis2.org _______________________________________________ Mailing list: https://launchpad.net/~dhis2-users Post to : dhis2-users@lists.launchpad.net Unsubscribe : https://launchpad.net/~dhis2-users More help : https://help.launchpad.net/ListHelp -- Knut Staring Dept. of Informatics, University of Oslo Norway: +4791880522 Skype: knutstar http://dhis2.org
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