Just a quick thought: Could it be that your user is NOT assigned to an OrgUnit? Or not to the Root? Or assigned to more than one?
Knut On Fri, Sep 1, 2017 at 2:46 PM, Astrid Knoblauch <astrid.knobla...@me.com> wrote: > Full bug report: > > clearing the cache does not solve the issue. here's the required > information: > > - DHIS2 version: 2.27 (we have been running it with 2.22 with the same > server settings, and it did work) > - Web browser including version: Firefox, 55.0.3. (32bit) > - Operating system including version: Windows 8.1 and 10 > - Servlet container / Tomcat log: Provide any output in the Tomcat log > (typically catalina.out) related to your problem. See attached. > - Web browser console: In the Chrome web browser, click F12, then > "Console", and look for exceptions related to your problem. See > attached. > - Actions leading to the problem: Describe as clearly as possible > which steps you take leading to the problem or exception. 1. I am > creating unit organisations (parent and a couple of others). 2. I want to > create organisation unit group. > - Problem description: Describe the problem clearly, why you think it > is a problem and which behavior you would expect from the system. Two > problems: (1) In the organisation units I cannot edit the parent > organisation (see screen shot attached). (2) In the organisation unit > groups, the organisation unit tree is not displaying, instead it says > 'determining your root organisation units' (see screen shot attached). > - Java Server version: 1.8. > - Server version of PostGRESQL = 9.6.4.1 > - Tomcat version: 9.0.0.M26 > > In addition, we have imported data from 2.22 and it does work, i.e. the > tree shows, but we don't know if that fixes the issue or what the problem > is what caused it, hence, the issue could come back. > > Thanks a lot for your help, > > Astrid > > > On 9/1/2017 1:05 PM, Astrid Knoblauch wrote: > > Hi, > > When wanting to create a 'organisation unit group' the organisation unit > tree won't display instead it says "Determining your root organisation > unit". > > How do I get the organisation unit tree to display? Thanks! > > Astrid > > > > > ------------------------------ > [image: Avast logo] <https://www.avast.com/antivirus> > > This email has been checked for viruses by Avast antivirus software. > www.avast.com <https://www.avast.com/antivirus> > > <#m_9032571938165633716_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> > > _______________________________________________ > Mailing list: https://launchpad.net/~dhis2-users > Post to : dhis2-users@lists.launchpad.net > Unsubscribe : https://launchpad.net/~dhis2-users > More help : https://help.launchpad.net/ListHelp > > -- Knut Staring Dept. of Informatics, University of Oslo Norway: +4791880522 Skype: knutstar http://dhis2.org
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