Hi Our case was that + of the country code, because after removing it, it worked. Interesting part is that we removed the + on the country code without adding two zeros but it worked(250 788xxxxxx). May be this need to be improved. I think we need some validations or output messages on these sensitive fields, like phone numbers.........
Here is the error message :No user associated with this phone number. Please contact your supervisor. As Knut suggests, i think using integer can solve the problem. ________________________________ Muhire Andrew Ministry of Health / HMIS ""A mind is a terrible thing to waste"" *********************************** ** Cell:(+25)0788436150** *** Twitter :andrewmuhire*** **** skype:muhire_andrew**** muhireand...@yahoo.com On Friday, December 20, 2013 3:20 PM, Knut Staring <knu...@gmail.com> wrote: Not sure what the problem was for you, Andrew? I would think we can easily disallow a leading + sign, in fact, given that we start with ISO country code, I think we could require the number to be an integer. This means that people must avoid parentheses, spaces etc., which I think is reasonable. On Thu, Dec 19, 2013 at 6:02 PM, Lars Helge Øverland <larshe...@gmail.com> wrote: > >Is there any way we can improve validation here to assist the user if this is >a common problem? > > > > > > > >On Thu, Dec 19, 2013 at 5:15 PM, Muhire Andrew <muhireand...@yahoo.com> wrote: > >Many thanks Knut, Fixed and working now. Thanks for your quick reaction. >> >> >> >> >> >>________________________________ >> >> >> >> >> Muhire Andrew >> >> Ministry of Health / HMIS >>""A mind is a terrible thing to waste"" >> >> >> >>*********************************** >> >> >> ** Cell:(+25)0788436150** >>*** Twitter :andrewmuhire*** >> >>**** skype:muhire_andrew**** >>muhireand...@yahoo.com >> >> >> >>On Thursday, December 19, 2013 3:39 PM, Knut Staring <knu...@gmail.com> wrote: >> >>Make sure you don't include a + sign when you register the number for the >>mobile user. I recommend using the full number, including country code (but >>no + or 00 in front). >> >> >>Also, the mobile user must have a user role which has access to the mobile >>dataset. >> >> >> >>On Thu, Dec 19, 2013 at 1:47 PM, Muhire Andrew <muhireand...@yahoo.com> wrote: >> >>Hi all, >>>We are testing the Mobile module using android, the configuration of gateway >>>is working fine and the message is sent to my testing server but the data >>>sent is not in data entry after clicking on re import. I have these messages >>>on sent messages : No user associated with this phone number, please contact >>>your supervisor. >>> >>> >>>I have created the mobile user with all info including the mobile >>>phone...................Anyone came a cross this? >>> >>> >>>I have created sms commands, element codes, assigned the dataset to the >>>lowest facility.......... >>>Regards! >>> >>>________________________________ >>> >>> >>> >>> >>> Muhire Andrew >>> >>> Ministry of Health / HMIS >>>""A mind is a terrible thing to waste"" >>> >>> >>> >>>*********************************** >>> >>> >>> ** Cell:(+25)0788436150** >>>*** Twitter :andrewmuhire*** >>> >>>**** skype:muhire_andrew**** >>>muhireand...@yahoo.com >>>_______________________________________________ >>>Mailing list: https://launchpad.net/~dhis2-users >>>Post to : dhis2-users@lists.launchpad.net >>>Unsubscribe : https://launchpad.net/~dhis2-users >>>More help : https://help.launchpad.net/ListHelp >>> >>> >> >> >> >>-- >> >>Knut Staring >>Dept. of Informatics, University of Oslo >>+4791880522 >>http://dhis2.org >> >> >>_______________________________________________ >>Mailing list: https://launchpad.net/~dhis2-users >>Post to : dhis2-users@lists.launchpad.net >>Unsubscribe : https://launchpad.net/~dhis2-users >>More help : https://help.launchpad.net/ListHelp >> >> > -- Knut Staring Dept. of Informatics, University of Oslo +4791880522 http://dhis2.org
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