Hi Georgi, Re-selecting the OrgUnits from the user's profile has fixed the issue.
Thank you! Best, Tantely. On Sun, Oct 15, 2017 at 11:17 PM, Georgi Chakarov < geo...@logicaloutcomes.net> wrote: > Hi, > > > > For the users that experience this problem, try deselecting the > organization units from their profiles and assign them only to the top > level. Clean cache and see if this helps. > > > > Georgi > > > > *From:* Dhis2-users [mailto:dhis2-users-bounces+georgi= > logicaloutcomes....@lists.launchpad.net] *On Behalf Of *Raminosoa > Rabemanantsoa, Tantely > *Sent:* Sunday, October 15, 2017 10:52 PM > *To:* DHIS 2 Users list <dhis2-us...@lists.launchpad.net>; DHIS 2 > Developers list <dhis2-devs@lists.launchpad.net> > *Subject:* [Dhis2-users] Troubleshoot DHIS2 Admin account -- DHIS2 2.25 > > > > Dear Community, > > > > I would like to have some advice to troubleshoot the account where the > orgunits at lower level (inside red rectangle) are displayed at the same > hierarchy as the higher level. The two accounts have admin access to DHIS2 > (2.25). There are some illustrations of the Maintenance (Organisation Unit) > App. > > > > The following picture illustrates the account to troubleshoot: The > orgunits at lower level (inside red rectangle) are always displayed at the > same hierarchy as the higher level. > > The following picture illustrates the correct appearance of the OrgUnit > hierarchy with the other account. > > > > > > I thought to delete the account with the abnormal behaviour and re-create > it afterwards, but I am not sure if there are some associated parameters > associated with this account (saved favorites, ...) that will be deleted > with it? > > > > > > Best, > > > > Tantely. > > > *This message and its attachments are confidential and solely for the > intended recipients. If received in error, please delete them and notify > the sender via reply e-mail immediately.* > -- *This message and its attachments are confidential and solely for the intended recipients. If received in error, please delete them and notify the sender via reply e-mail immediately.*
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