Dear Arun, This is related to how you configured the user's search facility, instead of assigning the entire Orgunit tree, you picked a number of levels
Check under Users, the option "Assign search Org unit" [image: Inline image 1] Regards Prosper Behumbiize, MPH DHIS2 Implementation| HISP Uganda pros...@hispuganda.org <ptb3...@gmail.com> | pros...@dhis2.org | Skype: prospertb On Thu, Mar 23, 2017 at 12:23 PM, Marc Garnica <marcgarnic...@gmail.com> wrote: > Hi! It might be something related to how you configured the entry and > output orgunits in your user set up. Could please provide a snapshot of > your user edit screen? > > > Marc > > On 23 Mar 2017 10:17 a.m., "Arun Paul" <paul.a...@gmail.com> wrote: > >> >> Hi all, >> >> I am using DHIS2 Tracker for managing the health data population in >> villages around a hospital. The organisation units are arranged in a >> hierarchy of 3 levels as given below. >> >> Referral Center >> +-Cluster >> +-Village >> >> >> After training the hospital staff on configuring organisation units and >> let them practice on the system I ended up with a weird problem. >> >> Although the hierarchy levels are intact, the org units are rendered in a >> wrong structure in the search filter of tracker capture. Please find the >> screenshot. >> You can see that things are properly arranged in the left pane, but not >> the same in the search criteria. It shows the corrupted structure also in >> Maintenance-> Org units -> Hierarchy operations. But after checking the >> database I do not see any problem with the org unit hierarchy level and the >> parent org unit. >> What could have gone wrong? >> >> I can definitely recover the system using an older backup. But I am >> wondering how to fix this if it happens again in the future. >> >> Thanks in advance, >> Arun >> >> >> >> >> >> Cheers, >> - Arun Paul >> >> _______________________________________________ >> Mailing list: https://launchpad.net/~dhis2-users >> Post to : dhis2-us...@lists.launchpad.net >> Unsubscribe : https://launchpad.net/~dhis2-users >> More help : https://help.launchpad.net/ListHelp >> >> > _______________________________________________ > Mailing list: https://launchpad.net/~dhis2-users > Post to : dhis2-us...@lists.launchpad.net > Unsubscribe : https://launchpad.net/~dhis2-users > More help : https://help.launchpad.net/ListHelp > >
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