Hi Dipali, Seems you have a strange issue - sometimes it works sometime not? Do you see and pattern - when it s working when is not? Do you see any error log? Also - do you have custom script? What is you custom css doing?
-- Abyot A. Gizaw. Senior Engineer, DHIS2 University of Oslo http://www.dhis2.org On Mon, Nov 21, 2016 at 5:43 PM, Dipali Sahu <dipali.s...@gmail.com> wrote: > Hi > > I have an urgent issue here, any leads will be helpful. > > I have a few tracker data elements of Yes/No type that don't save data > value sometimes in a Tracker program. The value is successfully entered > (check or cross in the box) but when I return to the form, it doesn't show > on the form AS WELL AS in REPORTS. > > > - Its only sometimes that the value is not saved, because there are > already about 700 records where the data value is saved. > - Could it be because we have a custom css and since the yes/no data > elements are changed from dropdown to radio buttons , it causes the problem > sometimes. > - It is only Yes/no elements that are not shown, rest of the element > values on the form are shown. > - Data element configuration is correct. > - Replacing the DE with a new one might not be the resolution because > we are not sure how many of such elements that do not save data sometime. > Also, the issue surfaced only after we had about 600 records already saved. > We guessed that there might be some change in the DB that causing the > issue. But even after the issue was reported, data still keeps saving most > of the time , and now we have a total of 700 records. > > Thank you > Deepali > > > _______________________________________________ > Mailing list: https://launchpad.net/~dhis2-users > Post to : dhis2-us...@lists.launchpad.net > Unsubscribe : https://launchpad.net/~dhis2-users > More help : https://help.launchpad.net/ListHelp > >
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