Hi, Do you have any suggestions for this issue? We're currently blocked and not able to use the GIS app on this instance.
Thanks, Lorill On Thu, Aug 11, 2016 at 12:00 PM, Lorill Crees <lcr...@2paths.com> wrote: > Hi, > > In a separate thread "GIS Google Maps Error" I had mentioned we are having > an issue with one of our instances where the GIS app will not load and just > hangs. > > After much investigation, we have tracked this down to one of the api > calls that DHIS 2 is doing when loading the app to retrieve option sets. > > When viewing the browser network JS console, there is a call to > /optionSets. It takes too long and times out (it gets cancelled). I've > pasted the api call below. The result is that the GIS app just hangs and > never loads. > > Further investigating, it looks like EXTJS has a default timeout of 30s > which explains the timeout from within the DHIS 2 code. Performing the > request outside of the DHIS 2 app returns OK, although the call takes > almost 80 seconds to return. > > By the way, the instance has the DHIS 2 server setting of "no cache", I > have used the Browser Cache Cleaner within DHIS 2, and also manually > cleared the cache in my browser. > > I have also made a copy of the database locally, and am running the > instance directly via Tomcat (no NGINX). I can sporadically recreate this > as the return time for the call to optionSets is close to 30 seconds. > Please see my two screenshots with the same url locally: > > - when /optionSets returns under 30 seconds, the GIS app loads properly > - when /optionSets returns over 30 seconds, the GIS app hangs > > One odd thing is that the api call being used locally for optionSets is > slightly different than the one on the server, although they are both > running the exact version / revision of DHIS 2 and I am calling the same > url. > > We are using 2.22 R 22089. > > Any help would be appreciated! > > Thanks, > > Lorill > > ------------ > > *On Server:* > > url: https://[server]/dhis-web-mapping/index.html > > /api/optionSets.json?fields=id,displayName|rename(name),vers > ion,options[code,displayName|rename(name)]&paging=false&_dc=1470939760248 > > *(*Cancelled at 30.00s) See screenshot > > When loading this url directly, it takes 79 seconds to return and the > response is very large > > *On Localhost:* > > url: http://localhost:8090/dhis/dhis-web-mapping/index.html > > /api/optionSets.json?fields=id,version&paging=false&_dc=1470934124633 > > - app loads when api call returns in 22.25 seconds > - app hang when api call cancelled at 30 seconds > >
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