Elmarie, I will discuss it with Lars et al
Regards Calle On 12 August 2016 at 07:16, Elmarie Claasen <elma...@hisp.org> wrote: > Hi Calle, > > Great that you found the problem but surely this os not desired behavior > as any user can chamge their personal settings and it should not result in > such changes? > > Elmarie > > On 11 Aug 2016 23:18, "Calle Hedberg" <calle.hedb...@gmail.com> wrote: > >> David, >> >> I found the problem: some user had changed the setting under >> "Profile->Settings->Interface" from "Light blue" to "Myanmar" - as soon as >> I changed that back for ONE user it resolved the problem. I also changed >> the same setting under Apps->Settings->Style, but that did not seem to do >> anything. >> >> Should be OK now - please check. >> >> Regards >> Calle >> >> On 11 August 2016 at 10:29, David Itana <dit...@hispna.org> wrote: >> >>> Hi Alex, >>> >>> >>> >>> Have cleared the cache over and over but it does not help at all. >>> >>> >>> >>> David >>> >>> >>> >>> *From:* Alex Tumwesigye [mailto:atumwesi...@gmail.com] >>> *Sent:* Thursday, August 11, 2016 9:21 AM >>> *To:* David Itana >>> *Cc:* Calle Hedberg; Knut Staring; DHIS 2 Users list; dhis2-devs >>> *Subject:* Re: [Dhis2-users] [Dhis2-devs] Overlapping text in DHIS2 UI >>> >>> >>> >>> Dear David, >>> >>> >>> >>> Please ensure that the cache is cleared when the user is logging in. >>> There is a possibility of mismatched download of metadata or userSettings. >>> >>> >>> >>> Alex >>> >>> >>> >>> On Thu, Aug 11, 2016 at 10:49 AM, David Itana <dit...@hispna.org> wrote: >>> >>> Hi Calle, >>> >>> >>> >>> The problem is consistent, it does not vary from session to session. >>> >>> >>> >>> I will have to investigate further on specific priviliges or settings in >>> common amongst the affected users. Let me get back to you later on this one. >>> >>> >>> >>> David >>> >>> >>> >>> *From:* Calle Hedberg [mailto:calle.hedb...@gmail.com] >>> *Sent:* Thursday, August 11, 2016 8:41 AM >>> *To:* Knut Staring >>> *Cc:* David Itana; DHIS 2 Users list; dhis2-devs >>> >>> >>> *Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI >>> >>> >>> >>> Knut, >>> >>> >>> >>> That was my first thought too - but it would not explain why only some >>> users have this issue when using exactly the same database and machine.... >>> >>> >>> >>> David, >>> >>> >>> >>> Some more questions: >>> >>> 1. is the problem consistent for those specific users, or will it vary >>> from session to session? >>> >>> 2. Do those affected users have any specific settings or privileges in >>> common? (like e.g. do they have private dashboards?) >>> >>> >>> >>> regards >>> >>> calle >>> >>> >>> >>> On 11 August 2016 at 09:26, Knut Staring <knu...@gmail.com> wrote: >>> >>> Does this apply to the most recent versions of Chrome and Firefox also? >>> >>> >>> >>> Or perhaps it did indeed start after an update of these browsers? >>> >>> >>> >>> Knut >>> >>> >>> >>> On Thu, Aug 11, 2016 at 9:17 AM, David Itana <dit...@hispna.org> wrote: >>> >>> Hi Calle, >>> >>> >>> >>> I have tried the screen resolution as well but no difference, the texts >>> remains overlapping. >>> >>> >>> >>> For further clarity, we have been using this version for some months >>> now, and this only started happening a few days ago. >>> >>> >>> >>> Regards, >>> >>> >>> >>> David >>> >>> >>> >>> *From:* Calle Hedberg [mailto:calle.hedb...@gmail.com] >>> *Sent:* Thursday, August 11, 2016 8:13 AM >>> *To:* David Itana >>> *Cc:* DHIS 2 Users list; dhis2-devs >>> *Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI >>> >>> >>> >>> Hi >>> >>> >>> >>> Just a clarification note: the build number seems "abnormal" because >>> this is a build with a few Southern African additions. So the underlying >>> core build would be from mid-February 2016 (2.20). >>> >>> >>> >>> None of those additions would affect or cause the above issue, though. >>> >>> >>> >>> David - have you tried to experiment with screen resolution, to see if >>> it appears the same way with a different resolution (but same user)? >>> >>> >>> >>> regards >>> >>> Calle >>> >>> >>> >>> On 11 August 2016 at 09:06, David Itana <dit...@hispna.org> wrote: >>> >>> Dear DHIS community, >>> >>> >>> >>> We are using DHIS2 (Version: 2.20, Build revision: 16795, Build date: >>> 2016-02-23 09:07). We recently started experiencing a problem when using >>> chrome or Firefox where words appears overlapping as depicted in the >>> picture below. The Apps and Profile icons and texts as well as the list of >>> apps appears normal. >>> >>> >>> >>> >>> >>> This is not affecting all users, but affects specific users in different >>> user groups including superusers. Testing using the same computer proves >>> that the affected user will see scrambled/overlapping texts but when the >>> other user logs in, the system appears normal, that made us to rule out the >>> cache issues as the same machine reacts differently when used by different >>> users. >>> >>> >>> >>> We also verified the language settings both under profiles settings as >>> well as under the user app. They are all set to English as the interface >>> language and database language is set to “use database locale/no >>> translation”. >>> >>> >>> >>> Again this is only affecting Chrome and Firefox, however internet >>> explorer is displaying all text normal. >>> >>> >>> >>> Are the any settings that we perhaps missed or what could be the cause? >>> >>> >>> >>> Kind regards, >>> >>> >>> >>> David >>> >>> >>> >>> >>> >>> >>> _______________________________________________ >>> Mailing list: https://launchpad.net/~dhis2-devs >>> Post to : dhis2-devs@lists.launchpad.net >>> Unsubscribe : https://launchpad.net/~dhis2-devs >>> More help : https://help.launchpad.net/ListHelp >>> >>> >>> >>> >>> >>> -- >>> >>> ******************************************* >>> >>> Calle Hedberg >>> >>> 46D Alma Road, 7700 Rosebank, SOUTH AFRICA >>> >>> Tel/fax (home): +27-21-685-6472 >>> >>> Cell: +27-82-853-5352 >>> >>> Iridium SatPhone: +8816-315-19119 >>> >>> Email: calle.hedb...@gmail.com >>> >>> Skype: calle_hedberg >>> >>> ******************************************* >>> >>> >>> >>> >>> _______________________________________________ >>> Mailing list: https://launchpad.net/~dhis2-devs >>> Post to : dhis2-devs@lists.launchpad.net >>> Unsubscribe : https://launchpad.net/~dhis2-devs >>> More help : https://help.launchpad.net/ListHelp >>> >>> >>> >>> >>> >>> -- >>> >>> Knut Staring >>> >>> Dept. of Informatics, University of Oslo >>> >>> Norway: +4791880522 >>> >>> Skype: knutstar >>> >>> http://dhis2.org >>> >>> >>> >>> >>> >>> -- >>> >>> ******************************************* >>> >>> Calle Hedberg >>> >>> 46D Alma Road, 7700 Rosebank, SOUTH AFRICA >>> >>> Tel/fax (home): +27-21-685-6472 >>> >>> Cell: +27-82-853-5352 >>> >>> Iridium SatPhone: +8816-315-19119 >>> >>> Email: calle.hedb...@gmail.com >>> >>> Skype: calle_hedberg >>> >>> ******************************************* >>> >>> >>> >>> >>> _______________________________________________ >>> Mailing list: https://launchpad.net/~dhis2-users >>> Post to : dhis2-us...@lists.launchpad.net >>> Unsubscribe : https://launchpad.net/~dhis2-users >>> More help : https://help.launchpad.net/ListHelp >>> >>> >>> >>> >>> >>> -- >>> >>> Alex Tumwesigye >>> >>> >>> >>> Technical Advisor - DHIS2 (Consultant), >>> Ministry of Health/AFENET | HISP Uganda >>> >>> Kampala >>> >>> Uganda >>> +256 774149 775, + 256 759 800161 >>> >>> Skype ID: talexie >>> >>> >>> IT Consultant (Servers, Networks and Security, Health Information >>> Systems - DHIS2, Disease Outbreak & Surveillance Systems) & Solar Consultant >>> >>> >>> "I don't want to be anything other than what I have been - one tree hill >>> " >>> >> >> >> >> -- >> >> ******************************************* >> >> Calle Hedberg >> >> 46D Alma Road, 7700 Rosebank, SOUTH AFRICA >> >> Tel/fax (home): +27-21-685-6472 >> >> Cell: +27-82-853-5352 >> >> Iridium SatPhone: +8816-315-19119 >> >> Email: calle.hedb...@gmail.com >> >> Skype: calle_hedberg >> >> ******************************************* >> >> >> _______________________________________________ >> Mailing list: https://launchpad.net/~dhis2-users >> Post to : dhis2-us...@lists.launchpad.net >> Unsubscribe : https://launchpad.net/~dhis2-users >> More help : https://help.launchpad.net/ListHelp >> >> > *This message and any attachments are subject to a disclaimer published at > http://www.hisp.org/policies.html#comms_disclaimer > <http://www.hisp.org/policies.html#comms_disclaimer>. Please read the > disclaimer before opening any attachment or taking any other action in > terms of this electronic transmission. If you cannot access the > disclaimer, kindly send an email to disclai...@hisp.org > <disclai...@hisp.org> and a copy will be provided to you. By replying to > this e-mail or opening any attachment you agree to be bound by the > provisions of the disclaimer.* > -- ******************************************* Calle Hedberg 46D Alma Road, 7700 Rosebank, SOUTH AFRICA Tel/fax (home): +27-21-685-6472 Cell: +27-82-853-5352 Iridium SatPhone: +8816-315-19119 Email: calle.hedb...@gmail.com Skype: calle_hedberg *******************************************
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