According to the Apache Software Foundation ["Community Led Development: The 
Apache Way"](https://www.apache.org/foundation/how-it-works.html#communication) 
guidelines, there are several options available for communication amongst a 
community:

> Communication is via mailing lists. These are "virtual meeting rooms" where 
> conversations happen asynchronously, which is a general requirement for 
> groups that are distributed across many time zones (as is normally the case 
> for Apache communities).

> Some projects additionally use more synchronous messaging (for example, IRC 
> or instant messaging). Voice communication is extremely rare, normally 
> because of costs and the language barrier (speech is harder to understand 
> than written text).

> In general, asynchronous communication is important because it allows 
> archives to be created and it's more tolerant on the volunteer nature of the 
> various communities.

The primary method for communication within the Apache TVM project is through 
the Discuss forums and mailing list, fulfilling the preferred method of 
asynchronous communication. However, within the community there are instances 
where more synchronous "chat in the hallway" style of communication can aid in 
working through troubleshooting or feature design. To this end we've started 
monthly community meetings, however the frequency and and video format remains 
a barrier for higher bandwidth and more frequent communication. In an effort to 
find a solution in the middle, this is a proposal for the introduction of an 
official chat platform for the Apache TVM community. The purpose of this chat 
platform is to facilitate synchronous high bandwidth design and troubleshooting 
between contributors and users. In contrast to the Discuss forums and mailing 
lists, where all official decisions and discussions for the project must still 
be communicated, a chat platform will allow for a non-archived "hallway 
conversation" style of communication.

There are a number of different options for the community to consider:

**Slack**: This is a proprietary chat system, which the community will need to 
find a financial sponsor for to enable features to make the platform 
worthwhile. It has the advantages of wide adoption with strong integrations for 
managing community health. It has the disadvantages of being closed source, and 
a number of communities are moving away from it because of rising costs 
associated with maintaining it.

**Discord:** This is a proprietary chat system, that is free for communities 
with the option for individuals to upgrade to extra features. It has the 
advantage of wide adpotion with a number of additional features for improved 
synchronous communication, including voice and streaming. Its primary 
disadvantage is that it is closed source.

**Microsoft Teams:** Another proprietary chat platform that is free. Advantages 
include wide adoption and extensive video conferencing tools. Primary 
disadvantages are that it is closed source, and not as well adopted by open 
source communities.

**Gitter:** Gitter is an open source chat platform developed and maintained by 
GitLab. Gitter is free for all public and private conversations. It has the 
advantage of being open source, and integrates with Matrix. Disadvantages 
include that it is not as widely adopted as other platforms, and the MVC 
development model may leave many features partially implemented or unstable.

**Mattermost:** This is an open source chat platform, with an aim of replacing 
Slack functionality. It has the advantage of being open source. The 
disadvantage is that it is not widely adopted, and is expensive to host as a 
SaaS (more expensive than Slack), with an alternative being self-hosted (with 
the cost of management and administration).

After reviewing the different options, the recommendation is to pilot either 
Discord or Gitter as community chat platforms. The purpose of this thread is to 
open this up the community for discussion, with the goal of making a decision 
on a platform to pilot before the end of the month.





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