In the 1.11 release notes I wanted to write "We would like to hear your
feedback on these experimental features. Please share your thoughts with us
<here>" ...
What would make a good landing page for that link?
More generally, how can we better handle getting feedback?
Currently we have almost no user-facing mention of the IRC channels, and only
our "mailing-lists.html"[1] which is not a friendly interface to giving
feedback through the users@ mailing list.
How can we do this better?
Some of my thoughts:
* need a dedicated landing page for that link
* needs to be inviting and very easy for drive-by users (anyone already
engaged with the Subversion project will already know how to give feedback)
* some will just want to send a message to us; others will want to ask a
question or engage in conversation; the latter is probably more useful feedback
for us.
* offer options for how to communicate, such as: IRC, email, Jira ticket
* need to give a bit more guidance than just "these methods are available" --
suggest something, for the drive-by user who doesn't have their own preferences
* for each option, try to have an easy web interface
- starting points: ASF Pony Mail [4]?, IRC web interface [3]?, a Jira
"issue collector" [2]?
- but [4] requires a login before posting
* not for this purpose, but while we're talking of such thing, we should also
have a page describing the details of all the ways to communicate, that covers
IRC and Jira as well as email, in the same way that [1] currently details the
email lists.
Other ideas or starting points, anyone?
[1] http://subversion.apache.org/mailing-lists.html
[2]
https://issues.apache.org/jira/secure/ViewCollectors!default.jspa?projectKey=SVN
[3] https://webchat.freenode.net/?channels=#svn
[4] https://lists.apache.org/[email protected]
--
- Julian
