Stefan, Thanks for the long reply.
I find myself in a somewhat humorous situation here. One of the people who works for me has wondered, for some time, if it made sense for us to have a support contract with one of the providers of those around svn. So, when we hit this particular problem, he felt that it was an opportunity to learn about that option. I had encouraged him to just talk to the user@ list and see what happened, in any case. When the email came back from the sales person, I put on my Apache Foundation hat, since I found it disturbing. Now, however, I'd hate to have anyone think I was trying to leverage this situation to get our problem to the front of the queue :-) At some point, he will post this up, but probably after he gets back from vacation. --benson