Hi, Sean, Thanks for your quick reply. For example, https://issues.apache.org/jira/browse/SPARK-17282
To reopen it, I need to create a new one, right? Thanks, Xiao 2018-01-27 17:02 GMT-08:00 Sean Owen <so...@cloudera.com>: > Yes this happened about 6 months ago when we had a person reopen a JIRA > over and over despite being told not to. We changed the workflow such that > Closed can't become Reopened. > > I would not move anything to Closed unless you need it to be permanent for > reasons like that. Resolved is the normal end state of JIRAs. > > On Sat, Jan 27, 2018 at 7:01 PM Xiao Li <gatorsm...@gmail.com> wrote: > >> Unable to reopen the closed JIRA? I am wondering if anybody changed the >> workflow? >> >> Thanks, >> >> Xiao >> >> >> >> >>