Am 29.10.21 um 15:10 schrieb Bidouille:
----- Mail original -----
but it's not your mail address I would send the respone to. I'm
confused.
Just to have a response sample to illustrate the tutorial.

A delay that a human simply needs. He is doing the works when he is
doing it. ;-)
Again, it's just to give a correct information in the tutorial
Some end users are rushed ;-)

ah OK, but then it would be better to just ask what the process looks like and what will happen for the user.

Here is the process:

When a request is coming to sysadmin@ we check for which tool the request is (the mail address is also used for others) and which name and mail address. If this not clear we ask and wait for the answer.

So, when users wish to have an acount for BZ, they should write:
- that it is for Bugzilla
- which mail address should be used as login name
- and their real name

When we have the information, we create a new BZ account and give a response on sysadmin@, so all admins knows.

The account details incl. the password will be send to the user only. And with the request to change it with first login.

That's it. I hope this helps. :-)

Marcus


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