Hi -

There have been a couple of reports of slowness on OpenOffice.org over the 
holidays.

I’ve looked at this for other subdomains than openoffice.org 
<http://openoffice.org/>. Take a look at the way Infra configures DNS servers 
and how clients are selecting which server to access. At least in my case my 
Mac or Airport Express is choosing a random one of two vs. the “closest”. This 
needs a little more investigation before bringing it to Infra. If you have 
experienced issues then let me know when, what you are getting when you measure 
latency, what operating system, and, if you are on your home or corporate 
network,

I am used traceroute, nslookup and dig (not shown).

Daves-MacBook-Pro:foundation davewave$ traceroute www.openoffice.org 
<http://www.openoffice.org/>
traceroute: Warning: www.openoffice.org <http://www.openoffice.org/> has 
multiple addresses; using 140.211.11.105
traceroute to www.openoffice.org <http://www.openoffice.org/> (140.211.11.105), 
64 hops max, 52 byte packets
 1  192.168.1.1 (192.168.1.1)  1.618 ms  0.892 ms  0.753 ms
 2  96.120.88.133 (96.120.88.133)  12.497 ms  15.631 ms  13.140 ms
 3  be-10002-sur03.windsor.ca.sfba.comcast.net 
<http://windsor.ca.sfba.comcast.net/> (68.85.217.153)  15.743 ms  22.678 ms  
16.216 ms
 4  68.85.57.33 (68.85.57.33)  15.722 ms  13.270 ms  14.071 ms
 5  hu-0-18-0-2-ar01.santaclara.ca.sfba.comcast.net 
<http://santaclara.ca.sfba.comcast.net/> (68.85.154.49)  20.640 ms
    hu-0-18-0-7-ar01.santaclara.ca.sfba.comcast.net 
<http://santaclara.ca.sfba.comcast.net/> (68.85.154.121)  19.266 ms
    hu-0-18-0-0-ar01.santaclara.ca.sfba.comcast.net 
<http://santaclara.ca.sfba.comcast.net/> (68.85.154.57)  19.212 ms
 6  * * *
 7  ae-1-51.edge2.seattle3.level3.net 
<http://ae-1-51.edge2.seattle3.level3.net/> (4.69.147.139)  33.508 ms  36.710 
ms  34.288 ms
 8  ae-1-51.edge2.seattle3.level3.net 
<http://ae-1-51.edge2.seattle3.level3.net/> (4.69.147.139)  33.860 ms  39.032 
ms  33.844 ms
 9  university.edge2.seattle3.level3.net 
<http://university.edge2.seattle3.level3.net/> (4.59.234.70)  41.122 ms  48.191 
ms  41.447 ms
10  ptck-p2-gw.nero.net <http://ptck-p2-gw.nero.net/> (207.98.64.170)  42.250 ms
    ptck-p1-gw.nero.net <http://ptck-p1-gw.nero.net/> (207.98.64.168)  41.272 ms
    ptck-p2-gw.nero.net <http://ptck-p2-gw.nero.net/> (207.98.64.170)  40.652 ms
11  corv-p1-gw.nero.net <http://corv-p1-gw.nero.net/> (207.98.64.25)  49.420 ms
    corv-p2-gw.nero.net <http://corv-p2-gw.nero.net/> (207.98.64.27)  51.384 ms
    corv-p1-gw.nero.net <http://corv-p1-gw.nero.net/> (207.98.64.25)  44.897 ms
12  corv-car1-gw.nero.net <http://corv-car1-gw.nero.net/> (207.98.64.17)  
51.578 ms
    corv-car1-gw.nero.net <http://corv-car1-gw.nero.net/> (207.98.64.19)  
43.226 ms
    corv-car1-gw.nero.net <http://corv-car1-gw.nero.net/> (207.98.64.17)  
42.365 ms
13  themis.apache.org <http://themis.apache.org/> (140.211.11.105)  41.674 ms  
43.522 ms  46.291 ms
Daves-MacBook-Pro:foundation davewave$ nslookup www.openoffice.org 
<http://www.openoffice.org/>
Server:         192.168.1.1
Address:        192.168.1.1#53

Non-authoritative answer:
Name:   www.openoffice.org <http://www.openoffice.org/>
Address: 140.211.11.105
Name:   www.openoffice.org <http://www.openoffice.org/>
Address: 88.198.26.2

See the IP Addresses and if they are on the same continent as you when you have 
trouble. See if the trace route has high latency.

Here are a couple of other domains so you can see the difference.


Daves-MacBook-Pro:foundation davewave$ nslookup felix.apache.org 
<http://felix.apache.org/>
Server:         192.168.1.1
Address:        192.168.1.1#53

Non-authoritative answer:
Name:   felix.apache.org <http://felix.apache.org/>
Address: 195.154.151.36
Name:   felix.apache.org <http://felix.apache.org/>
Address: 140.211.11.105

Daves-MacBook-Pro:foundation davewave$ nslookup openoffice.apache.org 
<http://openoffice.apache.org/>
Server:         192.168.1.1
Address:        192.168.1.1#53

Non-authoritative answer:
Name:   openoffice.apache.org <http://openoffice.apache.org/>
Address: 195.154.151.36
Name:   openoffice.apache.org <http://openoffice.apache.org/>
Address: 140.211.11.105

Daves-MacBook-Pro:foundation davewave$ traceroute openoffice.apache.org 
<http://openoffice.apache.org/>
traceroute: Warning: openoffice.apache.org <http://openoffice.apache.org/> has 
multiple addresses; using 195.154.151.36
traceroute to openoffice.apache.org <http://openoffice.apache.org/> 
(195.154.151.36), 64 hops max, 52 byte packets
 1  192.168.1.1 (192.168.1.1)  1.063 ms  1.200 ms  0.999 ms
 2  96.120.88.133 (96.120.88.133)  22.144 ms  13.075 ms  15.708 ms
 3  be-10002-sur03.windsor.ca.sfba.comcast.net 
<http://windsor.ca.sfba.comcast.net/> (68.85.217.153)  91.124 ms  38.341 ms  
15.470 ms
 4  68.85.57.33 (68.85.57.33)  15.444 ms  18.691 ms  15.896 ms
 5  hu-0-18-0-4-ar01.santaclara.ca.sfba.comcast.net 
<http://santaclara.ca.sfba.comcast.net/> (68.85.154.105)  19.993 ms
    hu-0-18-0-5-ar01.santaclara.ca.sfba.comcast.net 
<http://santaclara.ca.sfba.comcast.net/> (68.85.154.113)  18.778 ms
    hu-0-18-0-4-ar01.santaclara.ca.sfba.comcast.net 
<http://santaclara.ca.sfba.comcast.net/> (68.85.154.105)  23.711 ms
 6  * * *
 7  ae-2-3203.ear3.paris1.level3.net <http://ae-2-3203.ear3.paris1.level3.net/> 
(4.69.161.126)  166.148 ms  164.100 ms  165.716 ms
 8  212.3.235.198 (212.3.235.198)  167.352 ms  163.755 ms  164.205 ms
 9  195.154.1.173 (195.154.1.173)  166.212 ms  171.636 ms  163.704 ms
10  tlp-eu-west.apache.org <http://tlp-eu-west.apache.org/> (195.154.151.36)  
164.391 ms  175.081 ms  170.383 ms

So the project subdomain is slow for me.

Regards,
Dave

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