On Fri, 29 May 2015 21:11:09 +0000 (UTC)
"Dr. Bob Forinash" <drbobforin...@comcast.net> wrote:

> 
> Rory, 
> The tech person from Costco unistalled Apache Open Office and could NOT 
> reinstall it. Please call me 805 733 1872. 
> ----- Original Message -----

Regrettably, as a volunteer on this mailing list, I cannot offer on-line 
support - besides there are also time differences and the exigencies of real 
life to be considered.

In the event that technical persons at a company are unable to (re)-install 
OpenOffice the best bet is the nuclear option, although this is best undertaken 
by experienced computer personell.  For this, on the OpenOffice forum, we 
advise using Revo Uninstaller at its most aggressive to remove all traces of 
any previous installation, reboot Windows, then install from a fresh download 
only from
www.openoffice.org/download
(you will be redirected to Sourceforge site and download will start 
automatically in 5-10 seconds.  Do not click on anything else) 

Before undertaking any such un/re-install it is your responsibility to ensure 
your data are safely backed up in some verified backup process.






> 
> >From: "Rory O'Farrell" <ofarr...@iol.ie> 
> To: dev@openoffice.apache.org 
> Cc: "Dr. Bob Forinash" <drbobforin...@comcast.net> 
> Sent: Friday, May 29, 2015 12:41:11 PM 
> Subject: Re: Open 
> 
> On Fri, 29 May 2015 19:17:18 +0000 (UTC) 
> "Dr. Bob Forinash" <drbobforin...@comcast.net> wrote: 
> 
> > I have an HP Pavilion 8,1,1 touchsmart lap top. I have Open Office 
> > installed. I have used it for several months. Today I cannot open it! Help 
> > 
> > 805 733 1872 
> 
> 
> Start TaskManager (Ctrl Shift Esc) and Kill any soffice processes shown as 
> running on TaskManager's Processes tab. That should cure the problem. 
> 
> -- 
> Rory O'Farrell <ofarr...@iol.ie> 
> 


-- 
Rory O'Farrell <ofarr...@iol.ie>

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