Hi Regina and Andrea,
On 01.09.2014 20:54, Regina Henschel wrote: > Hi Rony, > > Rony G. Flatscher (Apache) schrieb: >> Hi there, >> >> received a LO document (created with LibreOffice 4.2.4.2 on Ubuntu) which >> causes AOO 4.1.1 to abend. >> LO has the reference manager plugin (mendeley) installed and usually stores >> the file as a flat >> document (for subversion) and saved it as an odt for the purpose of sending >> me the document. Upon >> opening the document in AOO the loading process seems to hang in the first >> fourth (progress bar) for >> quite some time, before silently quitting. (This is AOO 4.1.1 on Windows XP.) >> >> The sender then sent me a doc-rendering which I could read into AOO. >> >> Now, I would be able to supply that document (and the doc rendering) as an >> attachment to a bug >> report, if that is of any help. Or shall I ask that user to open a bug >> report on the LO side? > > An application should never crash and should not quit without a message to > the user. That has to > be fixed in Apache OpenOffice. So please write a bug report and attach the > .odt document as > LibreOffice has produced it and the .fodt file too. > > The person, who sends it to you, should try to save the file not in "1.2 > Extended (recommended)" > but in "1.2 Extended (compat mode)" or in "1.2" or even in "1.0/1.1". Then > you will likely be able > to open it without problems. Hi finds the saving format in Tools > Options > > Load/Save > General. The user informed me that saving it in an older format with LO did still not allow AOO to load it (he now has AOO 4.1.1 installed on Ubuntu). The issue with the attachment is now filed as <https://issues.apache.org/ooo/show_bug.cgi?id=125560>. ---rony --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
