Hi alltogether,

as an answer to my previous mail José sent me a jpg file with the error message he keeps receiving. It seems to have to do something with BASIC. It's in Portugese; I know a little Italian, so I can make out in general what it seems to mean; here's the text, just in case the attachment doesn't come through:

"Erro ao carregar o BASIC do documento [...]/AppData/Roaming/OpenOffice/4/user/basic/dialog.xlc/" - "Erro geral de entrada/saída"

I'd suggest that he uninstall OpenOffice completely, download the install file from Openoffice.org and reinstall AOO. What would you think?

Max




-------- Weitergeleitete Nachricht --------
Betreff:        Re: Problema
Datum:  Wed, 20 Aug 2014 17:26:20 -0300
Von:    Jose Roberto de Castro <castro.joserobe...@gmail.com>
An:     Max Merbald <max.merb...@gmx.de>



Presado Max

Thanks for the contact I send attached the window I get every time I try to open the program.

grateful


2014-08-20 16:18 GMT-03:00 Max Merbald <max.merb...@gmx.de <mailto:max.merb...@gmx.de>>:

   Hello José,

   first of all, this is an English mailinglist, so communication would
   be easier if you wrote in English.

   If I understand your message correctly you have problems opening
   OpenOffice and receive an error message when you do so. Is that
   correct? If so, please tell us what kind of error message you
   receive so that we can help you more specifically.

   And: Did you download your version of OpenOffice  from the original
   source www.openoffice.org <http://www.openoffice.org>? If you go
   there and click the download button you would be forwarded to
   Sourceforge from where the actual download is done. If you download
   Openoffice from another source you are likely to also download
   unwanted additions, even malware may be included. So please ONLY use
   www.openoffice.org <http://www.openoffice.org>.

   Yours sincerely

   Max



   Am 20.08.2014 um 20:51 schrieb Jose Roberto de Castro:

       Presado Senhores

       OFFICE APACHE

ESTOU TENDO PROBLEMAS AO ABRIR O OFFICE APARECE UMA JANELA COM ERRO

       SEGUE  ANEXO

       GRATO

       JOSE ROBERTO DE CASTRO
       dcastrodocumen...@gmail.com <mailto:dcastrodocumen...@gmail.com>
       <mailto:dcastrodocumen...@gmail.com
       <mailto:dcastrodocumen...@gmail.com>>


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