On 7 November 2013 22:28, Rob Weir <robw...@apache.org> wrote:

> So for argument's sake, and speaking purely hypothetically, what are
> the pros and cons of moving to JIRA?  It is worth at least discussing
> whether this would be something worth looking into.


Pro: works well in corporate environments.

Con: closed-source. Is your data exportable? If not, that *should* be
a dealbreaker.

In-between: how well does it work for other open source projects? We
use it at work; Jira as a service is quite fast. But I regard it as
clocking up things that will be used for bogus metrics; I have no idea
if it's actually useful to users or developers.

Here's a ranty blog post about bug trackers and Wikimedia (by a WMF
staffer): http://old.ironholds.org/?p=714

tl;dr all bug trackers suck, because the expectations of developers
and the expectations of users are almost impossible to reconcile; the
workable compromise is something where you have all the data and can
do maintenance if you have to.


- d.

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