Hi,

On 24.09.2013 15:47, Matthieu Riolo wrote:
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Hello Oliver

Thanks for you fast reply. I should be on the dev mailing list.


Am 24.09.2013 14:27, schrieb Oliver-Rainer Wittmann:
Hi,

On 24.09.2013 14:21, Oliver-Rainer Wittmann wrote:
Hi,

On 24.09.2013 09:54, Matthieu Riolo wrote:
Dear ladies and gentlemen

I accidentally sent this question to the user mailinglist but I
does sure belong to the dev-list. Sorry for the double mails
(original: http://markmail.org/thread/lrsdy4q2tlh4vltj)

One of our customer is having a problem with AOO 3.4. The failure
is a crash (SIGBUS). It occurs each time when an user tries to open
the configurationpanel for the aid formatting. Our customer is
using Solaris on a sparc machine.


Just to be sure that I got it right: Your are talking about the
Menu Tools - Options - OpenOffice Writer - Formatting Aids.
Right?


Yes, exactly that menupoint. Once the element "Formatting Aids" get
clicked the crash occurs.



Further question: The corresponding option tab page shall _only_
be available, when a Writer document or a Writer/Web document is
open. Is this the case in the customer's
configuration/installation?

The customer told me that it even happens when he uses an empty file.


Thus, this option tab page is available, when no Writer document and no Writer/Web document is open?


We received a coredump from our customer but because leaking of a
OO version with debugflags I decided to ask here - might someone
has got an idea what could go wrong.


The received backtrace allows me to isolate the failure. It looks
like that it occurs in the following method:

main/sw/source/ui/config/optpage.cxx void
SwShdwCrsrOptionsTabPage::Reset( const SfxItemSet& rSet )


I had a short look at the code of this method. May be the
access to member variable <m_pWrtShell> causes the crash.
Debugging the current trunk code on my Windows 7 system reveals
that this member is set correctly by via calling
<PageCreated(..)> for this option tab page. But may be
something goes wrong on Solaris.


Please guard the access to <m_pWrtShell> in method <SwShdwCrsrOptionsTabPage::Reset(..)> and check, if the crash occurs again.

Best regards, Oliver.


Furthermore I often get a "Xlib: sequence lost (0x1005f > 0x19eb)
in reply type 0x1c!" failure. It seems to have no effect on my
machine but this might be the problem.


The Backtrace:

ffbfdbe0
libswui.so`__1cYSwShdwCrsrOptionsTabPageFReset6MrknKSfxItemSet__v_+0xfc(1a5c400,



1c21eb8, 1, 1, ffbfdd44, 3) ffbfdd58
libcui.so`__1cUOfaTreeOptionsDialogOSelectHdl_Impl6MpnFTimer__l_+0x900(1c187b0,



15e49f0, ee244d58, 3, 42d7, 5) ffbfe0c0
libvcl.so`__1cFTimerVImplTimerCallbackProc6F_v_+0xd8(fd18c7e4, 1,
fd18c2d0, 1, 159b7e8, 1) ffbfe120
libvclplug_gtk.so`__1cHGtkXLibJtimeoutFn6Fpv_i_+0x80(26c80,
fd18c2d0, fd18c2d0, fda35704, 266d0, fd18c2bc) ffbfe180
libglib-2.0.so.0.1800.3`g_timeout_dispatch+0x40(8e3aa8, fd9fa8c4,
26c80, 18, 0, 0) ffbfe1e8
libglib-2.0.so.0.1800.3`g_main_dispatch+0x1e4(4bfe8, 4bff0,
fb96df68, 0, fb96bd90, fb8c7388) ffbfe258
libglib-2.0.so.0.1800.3`g_main_context_dispatch+0xcc(fb96e140,
4bff0, 28, fb96e13c, 4bff0, 4bfe8) ffbfe2b8
libglib-2.0.so.0.1800.3`g_main_context_iterate+0x52c(4bfe8, 1, 1,
fb96e148, 1, 1) ffbfe320
libglib-2.0.so.0.1800.3`g_main_context_iteration+0xc4(0, 1, 4bff0,
44, 1, 4bfe8) ffbfe380
libvclplug_gtk.so`__1cHGtkXLibFYield6Mbb_v_+0x130(26c80, 1, 0, 1,
0, fd18c2bc) ffbfe3f0 libvcl.so`__1cJImplYield6Fbb_v_+0xbc(1,
fd18c2d0, 0, 0, 1, 400) ffbfe450
libvcl.so`__1cGDialogHExecute6M_h_+0x78(1c187b0, ffbfe548,
f22e6850, ffbfe4b0, f235bbcc, f235bbcc) ffbfe4c0
libcui.so`__1cUOfaTreeOptionsDialogHExecute6M_h_+0xa4(1c187b0, 0,
ffbfe548, 0, 0, 1c006f0) ffbfe550
libsfx.so`__1cOSfxApplicationMOfaExec_Impl6MrnKSfxRequest__v_+0x2d4(643210,



ffbfec54, 1c006e0, ee81c984, 7800, f17c59cc ) ffbfeab0
libsfx.so`__1cNSfxDispatcherJCall_Impl6MrnISfxShell_rknHSfxSlot_rnKSfxRequest_C_i_+0x46c(121d5d8,



643210, f6511ca4, ffbfec54, ffbfeb2f, f65064bc) ffbfeb78
libsfx.so`__1cbASfxDispatchController_ImplIdispatch6MrknDcomDsunEstarEutilDURL_rkn0DDunoISequence4n0DFbeansNPropertyValue___rkn0G



JReference4n0DFframeXXDispatchResultListener____v_+0xcdc(158eaf0,
f4d7d628, 9, ffbfedcc, 0, f6511dd8) ffbfed68
libsfx.so`__1cRSfxOfficeDispatchIdispatch6MrknDcomDsunEstarEutilDURL_rkn0DDunoISequence4n0DFbeansNPropertyValue____v_+0x18c(



eec0d6e8, ffbfeeb4, ffbfeeb0, fe118db8, f65064bc, 45400) ffbfede8
libfwk.so`__1cJframeworkOMenuBarManagerGSelect6MpnEMenu__l_+0x7e4(ef2f5a88,



1529fc8, ffbfeeb4, f4f4ddb8, f4f49958, f61feb54) ffbfeee0
libvcl.so`__1cEMenuGSelect6M_v_+0x64(1529fc8, 0, 1, ffbfef40,
ffffff, ff1f2a00) ffbfef48
libvcl.so`__1cEMenuOImplCallSelect6Mp0_l_+0x10(1529fc8, 0, 1,
2c990, fd0100c8, fd19b69c) ffbfefa8
libvcl.so`__1cTImplHandleUserEvent6FpnLImplSVEvent__v_+0xb8(1a56470,


fd01549c, 15810e8, 1a56480, 0, 6)
ffbff008
libvcl.so`__1cTImplWindowFrameProc6FpnGWindow_pnISalFrame_Hpkv_l_+0x220(716990,



0, 16, fd094870, 1a56470, 0) ffbff0e0
libvclplug_gen.so`__1cKSalDisplayVDispatchInternalEvent6M_b_+0x9c(4d800,


22c78, fd094924, 16, 1a56470, 716c00)
ffbff140
libvclplug_gtk.so`__1cHGtkXLibLuserEventFn6Fpv_i_+0xc0(26c80,
fd18c2d0, fd18c2bc, fda35704, 0, 266d0) ffbff1b8
libglib-2.0.so.0.1800.3`g_main_dispatch+0x1e4(4bfe8, 4bff0,
fb96df68, 0, fb96bd90, fb8c7d20) ffbff228
libglib-2.0.so.0.1800.3`g_main_context_dispatch+0xcc(fb96e140,
4bff0, 28, fb96e13c, 4bff0, 4bfe8) ffbff288
libglib-2.0.so.0.1800.3`g_main_context_iterate+0x52c(4bfe8, 0, 1,
fb96e148, 1, 1) ffbff2f0
libglib-2.0.so.0.1800.3`g_main_context_iteration+0xc4(0, 0, 4bff0,
44, 1, 4bfe8) ffbff350
libvclplug_gtk.so`__1cHGtkXLibFYield6Mbb_v_+0xf0(26c80, 1, 0, 1, 0,
fd18c2bc) ffbff3c0 libvcl.so`__1cJImplYield6Fbb_v_+0xbc(1,
fd18c2d0, 0, 0, 1, 400) ffbff420
libvcl.so`__1cLApplicationHExecute6F_v_+0x3c(1, fd18c2d0, fd18c2bc,
fd180c3c, 440, 400) ffbff480
libsofficeapp.so`__1cHdesktopHDesktopEMain6M_v_+0x2080(ffbff9cc,
fe7de9a4, ffbff550, fdf2e540, 1800, 0) ffbff880
libvcl.so`__1cKImplSVMain6F_C_+0x4c(0, fd18c2bc, 1, 400, fd180c3c,
fed70508) ffbff8f8 libvcl.so`__1cGSVMain6F_C_+0x20(c, ffbff9c8,
fd18c2bc, 2, 80000000, 40000000) ffbff960
libsofficeapp.so`soffice_main+0x88(0, fed70508, ffbff9c8, feb226f5,
fffecf79, 13000) ffbffa00 main+0x10(2, ffbffac4, ffbffad0, 21000,
0, ff1f0140) ffbffa60 _start+0xd8(0, 0, 0, 0, 0, 0)


Best Regards, Matthieu Riolo




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Adfinis SyGroup AG
Matthieu Riolo, Lehrling Applikationsentwickler

Keltenstrasse 98 | CH-3018 Bern
Tel. 031 550 31 11
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