Hi Rob,

thank you for detailed info.

I can't help with the core problem, but I have a general suggestion. I think it would be useful to have a thread at q...@openoffice.apache.org (or a similar appropriate mailing list) like this one I created at Libreoffice long ago:
<http://lists.freedesktop.org/archives/libreoffice-qa/2012-November/002976.html>

That thread is not for discussion, only for information by BZ admin(s) so that any interested affected staff has early information concerning changes in or problems with Bugzilla. Additionally such a thread is some kind of public log, what is useful for experts to interpret queries and similar activity.

Best regards

Rainer

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