On Thu, Mar 21, 2013 at 12:47 PM, RGB ES <rgb.m...@gmail.com> wrote: > 2013/3/21 Kay Schenk <kay.sch...@gmail.com> > >> On Thu, Mar 21, 2013 at 8:02 AM, Rob Weir <robw...@apache.org> wrote: >> >> > Users report that they install 3.4.1and it crashes quickly after >> > starting. Reinstall doesn't help. Currently we point users to a >> > forum post explaining how to rename or remove the profile. This >> > beyond the skill level of most users. >> > >> >> oh gee! Well maybe we should have a look at these posts and improve them, >> put them somewhere else -- on the wiki? I wouldn't think removing a profile >> file would beyond the skill level of most users. >> > > It depends: the profile is in a hidden folder and most users are afraid of > changing system settings. In fact, on mac systems hidden folders are really > hidden, and a non experienced user will not know how to open them without a > lot of google search. > > A possibility is to add a small app to AOO package that can be launched > independently of AOO, check if AOO is running and close it to then rename > the profile (AFAIK, firefox have something like that)... but of course, > someone needs to build that app. >
I actually started making a simple Windows app for doing this. But I can't figure out how to reliably find the profile across all Windows versions, and deployment options. It would have been easy if we did something sane like put a registry entry in HKCU or HKLM pointing to the profile, but we don't seem to do that. Windows does have some pre-defined ID's for common locations, but I don't know which one we use when installing, and whether we vary the logic depending on the version of Windows: http://msdn.microsoft.com/en-us/library/windows/desktop/dd378457%28v=vs.85%29.aspx -Rob > Regards > Ricardo > > > >> >> >> > >> > Is that the best we have now for a recommendation? I thought Oliver >> > found out that this was related to update checks. Does disabling >> > auto-updates work as a fix? >> > >> >> Well it might, I would think, but is this desirable? >> >> >> > >> > -Rob >> > - >> > >> > --------------------------------------------------------------------- >> > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org >> > For additional commands, e-mail: dev-h...@openoffice.apache.org >> > >> > >> >> >> -- >> >> ---------------------------------------------------------------------------------------- >> MzK >> >> "Achieving happiness requires the right combination of Zen and Zin." >> --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
