You can see our current Bugzilla taxonomy here:

https://issues.apache.org/ooo/describecomponents.cgi

We have around 50 top-level "products" and within that each product
has one or more "components".

Users, as well as new-volunteers, are confused by the 50 products.
For example, it is not at all clear to them where cross-cutting
concerns go, e.g., crashes that occur across applications, like the
profile corruption issue.

Also, some of the "products" are not really dealing with the code of
the product, but are project related areas like "qa", "www",
"user-faq" or "education".

Bugzilla has an option that we can enable that would add an additional
level to the hierarchy, called "categories".  A category contains
products, which contain components.

Is there any interest in having categories enabled?

Advantage:

-- Can have a cleaner, easier-to-use taxonomy.  We could clearly
separate product-related from project-related products.  We could make
it easier for users to find the application-level category and enter
their bugs there.

-- Easier to generate reports and statistics on QA status.  Typically
we want to know how many new/open/critical bugs exist for the product,
not for the website or other non-product areas.

Disadvantage:

An additional mouse click when entering new bugs, though it might
actually be faster since user would not need to search through a list
of 50 products to find the one they want.

Regards,

-Rob

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