On Tue, Nov 27, 2012 at 6:41 PM, Catherine McNaught <cmcnau...@chatsworth.com.sg> wrote: > Hi > So sorry to email you with this. Please forgive. > I am teaching technology at an International school in Singapore. About a > dozen of my students have the OpenOffice Base freezing on them constantly. > Restart, uninstall and re download have not fixed the problem. I have told > them to Trash their current build and download an English version from > http://www.openoffice.org/download/other.html. My installation is fine > which makes me think it could be a key combination the student is using > that is causing the problem but I haven't as yet got them to give me their > machines to check if it freezes for me. We are all using Macbook Pros. > Any ideas on this freezing issue? > > Very much appreciated if you pass this email on to someone who could help. > Kind Regards > Catherine > > > > > > *Ms Catherine McNaught* >
I suggest they try resetting the user profile as explained in the tutorial on the English forum http://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426#p58401 If that does not fix the problem, asking for help on the forum is a good way to get more help. People can read the forum without registering but one must register to post questions. Best regards, Francis
