Your assumption is correct, Rishi thanks for the inputs. Regards, Ratnesh Upadhyay HotWax Systems | www.hotwaxsystems.com
On Sat, Sep 23, 2017 at 4:05 PM, Rishi Solanki <[email protected]> wrote: > +1 for the proposal, I'll be happy to discuss and finalizing the things. > > Assuming that you have already consider ProductStoreEmailSetting and > EmailTemplateSetting for sending the different notification for return. > > Rishi Solanki > Sr Manager, Enterprise Software Development > HotWax Systems Pvt. Ltd. > Direct: +91-9893287847 > http://www.hotwaxsystems.com > www.hotwax.co > > On Sat, Sep 23, 2017 at 3:44 PM, Ratnesh Upadhyay < > [email protected]> wrote: > > > Hi Devs, > > > > In OOTB we are having the ability to record order specific communication > in > > *CommunicationEventOrder* and the user can retrieve/review them from > party > > > communications screen but we don't have such support for return > > communications. So It would be great to have an ability to record return > > specific communication in the system. > > > > We have to implement following items to establish this feature : > > > > *Data Model Details:* > > - We will have to create new entity *CommunicationEventReturn* to record > > return communication. It should have returnId and communicationEventId > > along with other necessary fields. > > - We have to implement following view *CommunicationEventAndReturn* to > > fetch return communications over screens as needed. > > > > *New Implementation Details:* > > - We have to add *CRUD* services for the new entity. > > > > *Existing Implementation Details:* > > - We have to extend *createCommunicationEvent* service definition with > > retunId field and extend the existing implementation to create the record > > in *CommunicationEventReturn* based on supplied returnId parameter. > > - Also, we have to extend return related email services to provide > returnId > > in service context. > > > > *User Interface Details:* > > - In the current system we have Party > Communications > Find > Communication > > By Order screen, in the same way, we can add another screen to find > > communication by return. > > - We can add return communication screenlet over Order Manager > Return > > > Return History screen or we can add communication tab under Order > > Return > > screen, this is just a thought still thinking on it. > > - We can also provide communication tab in order component as well. > > > > Please have a look at details and let me know your inputs. I'll log Jira > > ticket to implement this feature soon. > > > > Thanks!! > > > > Regards, > > Ratnesh Upadhyay > > HotWax Systems | www.hotwaxsystems.com > > >
