Or make a whole book on troubleshooting Solr and write a special
chapter on asking good questions on the mailing list. And then make
that chapter free as a sampler or something.

If only somebody would figure out how to do that. I'd give them my
money for the rest of the book. Wouldn't you?

So, if somebody :-) will actually eventually get to do it, you heard
it here first.....

Regards,
   Alex.
----
Solr Analyzers, Tokenizers, Filters, URPs and even a newsletter:
http://www.solr-start.com/


On 16 March 2015 at 20:22, Jack Krupansky <[email protected]> wrote:
> It would also re nice to have a "user problem report" web page that had a
> few fields like Solr release, query, error message or stack trace, query
> response, expected response, etc. And maybe a few bullet points like "Add
> debugQuery to get detailed response for troubleshooting", "Be sure to
> restart Solr after changing schema or config", and "Be sure to reindex data
> after changing schema", etc. IOW, make it super easy to send a user problem
> report, increase the likelihood that it will have relevant information, and
> increase the likelihood that the user can resolve the problem themselves.
>
> -- Jack Krupansky
>
> On Mon, Mar 16, 2015 at 8:05 PM, Erick Erickson <[email protected]>
> wrote:
>>
>> +1 to that, I never made the connection between usage problems in
>> JIRAs and the location of the two on the resources page...
>>
>> Not quite sure how to make the changes though..
>>
>> Erick
>>
>> On Mon, Mar 16, 2015 at 3:49 PM, Shawn Heisey <[email protected]> wrote:
>> > I have some changes I'd like to make to the Solr website, but I'm not
>> > entirely sure what kind of review process that should go through.
>> > Should I open an issue in Jira, or just discuss it here?
>> >
>> > Here are the changes I'd like to do:
>> >
>> > http://apaste.info/pc5
>> >
>> > I think part of the reason that we are having so many people start a
>> > request for support by opening an issue in Jira is that the info about
>> > the issue tracker is listed *before* the mailing lists on the resources
>> > page.  My patch moves that whole section so it's after the mailing list
>> > info.  This may not entirely solve the problem, but I think it will
>> > help.
>> >
>> > There are also some changes on the solr-user mailing list info and the
>> > IRC channel info.
>> >
>> > Thanks,
>> > Shawn
>> >
>> >
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