And preferably, use your Apache email address as "User" and "email address", I didn't do it and because I've been prompted after with my Apache email address, I guess it could have been the cause of the hick-ups.
Frédéric THOMAS > From: webdoubl...@hotmail.com > To: dev@flex.apache.org > Subject: RE: Re : Re: FishEye accounts > Date: Fri, 9 Jan 2015 14:33:23 +0000 > > Hi, > A bit of update: > As most of the people here can't see the full discussion, I report it here > [1], not sure this mailing list will be able to display it correctly though. > Well, it seems it is enough to create a FishEye account once asked, it worked > for me (careful, I've been correctly redirected to FishEye after my account > creation but it takes time to really apply it next time, I didn't know so I > reset my password and then I've been asked to allow FishEye to use my Jira > info, I said yes and everything has been fine then). > Can one committer try to go to a JIRA with commits (eg. > https://issues.apache.org/jira/browse/FLEX-34119), click on "commits" under > "Development" then create a FishEye account when requested, confirm he can > see FishEye, then logout, try click again on "commits" and confirm it works > again ? > > Thanks, > Frédéric THOMAS > > [1]ActivityStatus changed to Waiting For CustomerToday 2:57 > PMLATESTChristopher Parker [Atlassian]Today 2:57 PMHi Fred, > Is it a viable option for you guys to create accounts for yourselves in > FishEye? You can sign up for an account manually by selecting Log In and then > Not a member? Signup for an account, then once you have authenticated with > FishEye via JIRA this authentication will be in place until you decide to > remove it.It will be the whole instance of https://issues.apache.org/jira/ as > system wide admin rights are needed in order to configure applinks between > two Atlassian instances.Kind Regards,ChrisStatus changed to Atlassian > InvestigatingToday 11:55 AMFrédéric THOMASToday 11:55 AMHi Chris, > > Can you confirm whether the logged in JIRA users who are having trouble > > accessing the FishEye commits have accounts in FishEye?AFAIK, we (JIRA > > users) haven't got any FishEye accounts, we are only linked to the public > > instance, the reason why we can't login I guess.> The service owner has > > specified that if you are happy to give temporary admin rights on > > https://issues.apache.org/jira/ then he can reconfigure the application > > linkWhat is the Apache account we need to give temporary admin rights > > ?Regards, > -FredStatus changed to Waiting For CustomerToday 9:43 AMChristopher Parker > [Atlassian]Today 9:43 AMHi Fred, > The service owner has specified that if you are happy to give temporary admin > rights on https://issues.apache.org/jira/ then he can reconfigure the > application link - he has suggested he could remove the OAuth authentication > in FishEye (incoming authentication) and leave anonymous access only. > Applinks would continue to work as expected, JIRA will be making anonymous > requests to FishEye and would retrieve all requested information without > prompt for authentication. This has been tested locally and has been > confirmed that it works this way - the only problem is that admin permissions > will needed on both JIRA and FishEye in order for this to be implemented.As > it is currently once https://issues.apache.org/jira/ users authenticate in > FishEye (they can easily sign up for account there and create accounts for > themselves) the authentication would persist, so they wouldn't need to > authenticate each time they click on the commit details. This authentication > can be removed at any moment by going to the Profile Settings/Authorised > Applications within FishEye. Can you confirm whether the logged in JIRA users > who are having trouble accessing the FishEye commits have accounts in > FishEye?Kind Regards,ChrisChristopher Parker [Atlassian]Yesterday 1:55 PMHi > Fred, > I've relayed your response to the Service Owner for your instance, this is > being dealt with via an internal ticket we have raised for this case.I will > provide you with an update shortly.Kind Regards,ChrisStatus changed to > Atlassian InvestigatingYesterday 10:29 AMFrédéric THOMASYesterday 10:29 AMHi > Christopher, > Happy new year.> Is this above process the one you were following when you > are redirected to the URL you mentioned in the description?Yes, it is and > more precisely, the "Authenticate to see related commits" message and link > comes only if we are already logged in Jira with our Apache account, not as > anonymous which works well.The issue is we can't access the FishEye details > panel while logged in Jira.> if you are happy to do so the app links can be > reconfigured for Anonymous access?Given that anonymous can already access the > FishEye details panel, am I wrong to guess it is already configured that way > ?What we need is to be able to access the FishEye details panel shown in the > screenshot you uploaded even once logged in Jira, is that possible ?Regards, > -FredStatus changed to Waiting For CustomerYesterday 9:27 AMChristopher > Parker [Atlassian]Yesterday 9:27 AMHi Fred, > Apologies for the delay in response.The service owner for your instance has > looked into the issue and had the following comments to make;When you follow > the link within JIRA on the development panel to display the FishEye > information you are prompted with "Authenticate to see related commits" - > once clicked you should be prompted to authenticate with fisheye6 on your > behalf with read/write access. As can be seen in the below screenshot once > this authentication process has been completed displaying the FishEye details > works fine; > Is this above process the one you were following when you are redirected to > the URL you mentioned in the description?It was also pointed out that as > fisheye6.atlassian.com is already a public instance visible to all if you are > happy to do so the app links can be reconfigured for Anonymous access? Would > this be a solution that could work for you?Kind Regards,ChrisChristopher > Parker [Atlassian]Tuesday 9:19 AMHi Fred, > Just to keep you updated this has been picked up and is being investigated by > the service owner for your instance, we will hopefully update you > shortly.Kind Regards,ChrisStatus changed to Frozen24/Dec/14 8:54 > AMChristopher Parker [Atlassian]24/Dec/14 8:54 AMThanks Fred, > I'll proceed to freeze this issue now, you can unfreeze it by adding a > comment. I will update you with any progress that is made on the internal > ticket.Kind Regards,ChrisFrédéric THOMAS23/Dec/14 6:37 PMSure Christopher, > thanks for your time. > -FredChristopher Parker [Atlassian]23/Dec/14 5:49 PMHi Fred, > Apologies for the confusion, I have spoken to my colleagues and now fully > understand your request I have created an internal ticket for this to be > looked into and will keep you posted on any updates made.May I proceed to > freeze this case while we wait for a response in the mean time?Kind > Regards,ChrisFrédéric THOMAS23/Dec/14 5:02 PMApparently I forgot to paste the > link [1] > https://support.atlassian.com/servicedesk/customer/portal/18/FSH-11323Status > changed to Atlassian Investigating23/Dec/14 4:47 PMFrédéric THOMAS23/Dec/14 > 4:47 PMHi Christopher, > I hope you're well.Maybe my informations are not up to date but I always > thought Atlassian was managing our public FishEye instance and we never had > an admin access to it, I was the one who asked for having our Jira links to > FishEye [1] and no one at the time provided me with such informations, could > you please check the current status and eventually tell me how I can have > access to the FishEye Administration menu ?Status changed to Waiting For > Customer23/Dec/14 1:23 PMChristopher Parker [Atlassian]23/Dec/14 1:23 PMHi > Fred, > Thanks for contacting Atlassian Support and apologies for the delay in > response.So we can investigate this further could you provide us with a Debug > support.zip from FishEye, to do this;1. Go to FishEye Administration > Global > Settings > Server > Debug Logging and click the Turn Debugging ON button. > 2. Reproduce the problem. > 3. Generate a Support Zip (FishEye Administration >> Systems Settings >> > Atlassian Support Tools >> Support Zip). > 4. Attach it to this ticket. > 5. Go to FishEye Administration > Global Settings > Server > Debug Logging > and click the Turn Debugging OFF button.Few questions around this;Are you > using a proxy/reverse proxy?Are FishEye and JIRA hosted on different > servers?What is the current set up of your application links between the 2 > tools?Kind Regards,ChrisDetails22/Dec/14 10:51 AMPlease add any details that > might help us help you.Hi, > I'm part of the Apache Flex PMC project members and wanted to report that > once logged in Jira we can't access the FishEye commits links any more, we > have a popup saying "Authenticate to see related commits" with a link > tohttps://fisheye6.atlassian.com/login?origUrl=https%3A%2F%2Ffisheye6.atlassian.com%2Fplugins%2Fservlet%2Foauth%2Fauthorize%3Foauth_callback%3Dhttps%253A%252F%252Fissues.apache.org%252Fjira%252Fplugins%252Fservlet%252Fapplinks%252Foauth%252Flogin-dance%252Faccess%253FapplicationLinkID%253Da9fc3fc2-6193-3801-b0c9-b7fb89335217%26oauth_token%3DxBO4YZJO7IN5VZfpuziy3mKBRCVphEJPWe > would like this to work for even authenticated users, can you help ?Thanks, > -FredSeverityLevel 3Affects Version/sUnknownCustomer TimezoneGMT+1 > > > > From: webdoubl...@hotmail.com > > To: dev@flex.apache.org > > Subject: RE: Re : Re: FishEye accounts > > Date: Mon, 22 Dec 2014 09:54:56 +0000 > > > > Hi, > > > > I can confirm and I reported the behaviour [1] today, will keep you in > > touch as soon as I have any answer. > > > > Thanks, > > Frédéric THOMAS > > > > [1] https://support.atlassian.com/servicedesk/customer/portal/18/FSH-15797 > > > > > Date: Sat, 20 Dec 2014 11:59:05 +0100 > > > Subject: Re : Re: FishEye accounts > > > From: webdoubl...@hotmail.com > > > To: dev@flex.apache.org > > > > > > Actually that's Atlassian, will ask them tomorrow if no one do it before, > > > Im amost in the plane right now > > > > > > --- Message initial --- > > > > > > De : "Alex Harui" <aha...@adobe.com> > > > Envoyé : 20 décembre 2014 08:35 > > > A : dev@flex.apache.org > > > Objet : Re: FishEye accounts > > > > > > Interesting. I can reproduce your problem by logging in. Is INFRA > > > responsible for FishEye? > > > > > > -Alex > > > > > > On 12/19/14, 11:42 AM, "Mihai Chira" <mihai.ch...@gmail.com> wrote: > > > > > > >> I went to a couple of JIRA issues that had “1 commit” links and they > > > >> worked for me. Is that what isn’t working for you? > > > >Yes, that's the one I referred to. I remember they worked for me too > > > >for a while, which is why I now noticed, as it felt like a regression. > > > >Is it working for you for all tickets? > > > > > > > >> Did you try a different browser? > > > >Wow, thanks for the suggestion. It's not the browser in the end, but > > > >by testing in another one I noticed that I can see the commits by > > > >clicking on that link *only when I'm signed out* of Jira. > > > > > > > >Could you guys please click on that link when you're logged into Jira > > > >and another time when you're not? Thanks. > > > > > >
