I can get it working adding proxy parameters in the java command, now I do not 
get the connection timeout, but a different error that the user is not valid. 
If you follow the email chain below, the support person from UMLS says that my 
user is a valid user and the account user to validate the user is not for end 
point users. 

Can you help me with this?



14:29:06,054 DEBUG [DataBinder] DataBinder requires binding of required fields 
[]
14:29:06,060 TRACE [TypeConverterDelegate] Converting String to [class 
java.lang.String] using property editor 
[org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@39c6fd02]
14:29:06,067 TRACE [TypeConverterDelegate] Converting String to [class 
java.lang.String] using property editor 
[org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@39c6fd02]
14:29:06,072 INFO  [Chunker] Chunker model file: 
org/apache/ctakes/chunker/models/chunker-model.zip
14:29:07,745 DEBUG [DataBinder] DataBinder requires binding of required fields 
[]
14:29:07,746 INFO  [TokenizerAnnotatorPTB] Initializing 
org.apache.ctakes.core.ae.TokenizerAnnotatorPTB
14:29:07,756 DEBUG [DataBinder] DataBinder requires binding of required fields 
[]
14:29:07,770 INFO  [ContextDependentTokenizerAnnotator] Finite state machines 
loaded.
14:29:07,778 DEBUG [DataBinder] DataBinder requires binding of required fields 
[]
14:29:07,779 TRACE [TypeConverterDelegate] Converting String to [class 
java.lang.String] using property editor 
[org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@725e7dcc]
14:29:07,782 TRACE [TypeConverterDelegate] Converting String to [class 
java.lang.String] using property editor 
[org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@725e7dcc]
14:29:07,785 TRACE [TypeConverterDelegate] Converting String to [class 
java.lang.String] using property editor 
[org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@725e7dcc]
14:29:07,792 TRACE [TypeConverterDelegate] Converting String to [class 
java.lang.String] using property editor 
[org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@725e7dcc]
14:29:07,854 DEBUG [StandardEnvironment] Initializing new StandardEnvironment
14:29:07,857 DEBUG [StandardEnvironment] Adding [systemProperties] 
PropertySource with lowest search precedence
14:29:07,858 DEBUG [StandardEnvironment] Adding [systemEnvironment] 
PropertySource with lowest search precedence
14:29:07,860 DEBUG [StandardEnvironment] Initialized StandardEnvironment with 
PropertySources [systemProperties,systemEnvironment]
14:29:07,864 DEBUG [StandardEnvironment] Initializing new StandardEnvironment
14:29:07,865 DEBUG [StandardEnvironment] Adding [systemProperties] 
PropertySource with lowest search precedence
14:29:07,867 DEBUG [StandardEnvironment] Adding [systemEnvironment] 
PropertySource with lowest search precedence
14:29:07,870 DEBUG [StandardEnvironment] Initialized StandardEnvironment with 
PropertySources [systemProperties,systemEnvironment]
14:29:07,873 DEBUG [StandardEnvironment] Initializing new StandardEnvironment
14:29:07,875 DEBUG [StandardEnvironment] Adding [systemProperties] 
PropertySource with lowest search precedence
14:29:07,877 DEBUG [StandardEnvironment] Adding [systemEnvironment] 
PropertySource with lowest search precedence
14:29:07,880 DEBUG [StandardEnvironment] Initialized StandardEnvironment with 
PropertySources [systemProperties,systemEnvironment]
14:29:07,890 DEBUG [StandardEnvironment] Initializing new StandardEnvironment
14:29:07,892 DEBUG [StandardEnvironment] Adding [systemProperties] 
PropertySource with lowest search precedence
14:29:07,895 DEBUG [StandardEnvironment] Adding [systemEnvironment] 
PropertySource with lowest search precedence
14:29:07,897 DEBUG [StandardEnvironment] Initialized StandardEnvironment with 
PropertySources [systemProperties,systemEnvironment]
14:29:07,902 DEBUG [StandardEnvironment] Initializing new StandardEnvironment
14:29:07,903 DEBUG [StandardEnvironment] Adding [systemProperties] 
PropertySource with lowest search precedence
14:29:07,906 DEBUG [StandardEnvironment] Adding [systemEnvironment] 
PropertySource with lowest search precedence
14:29:07,910 DEBUG [StandardEnvironment] Initialized StandardEnvironment with 
PropertySources [systemProperties,systemEnvironment]
14:29:07,919 TRACE [TypeConverterDelegate] Converting String to [int] using 
property editor 
[org.springframework.beans.propertyeditors.CustomNumberEditor@22ab1e2b]
14:29:07,923 INFO  [AbstractJCasTermAnnotator] Using dictionary lookup window 
type: org.apache.ctakes.typesystem.type.textspan.Sentence
14:29:07,934 INFO  [AbstractJCasTermAnnotator] Exclusion tagset loaded: CC CD 
DT EX IN LS MD PDT POS PP PP$ PRP PRP$ RP TO VB VBD VBG VBN VBP VBZ WDT WP WPS 
WRB 
14:29:07,937 INFO  [AbstractJCasTermAnnotator] Using minimum term text span: 3
14:29:07,940 INFO  [AbstractJCasTermAnnotator] Using Dictionary Descriptor: 
org/apache/ctakes/dictionary/lookup/fast/sno_rx_16ab.xml
14:29:07,946 INFO  [DictionaryDescriptorParser] Parsing dictionary 
specifications: 
14:29:07,990 INFO  [UmlsUserApprover] Checking UMLS Account at 
https://uts-ws.nlm.nih.gov/restful/isValidUMLSUser for user ritikajain:
14:29:10,569 ERROR [UmlsUserApprover]   UMLS Account at 
https://uts-ws.nlm.nih.gov/restful/isValidUMLSUser is not valid for user 
xxxxxxxx with xxxxxxxxx



Ritika 

-----Original Message-----
From: Jain, Ritika <ritika.j...@philips.com> 
Sent: Thursday, July 19, 2018 9:18 AM
To: dev@ctakes.apache.org
Subject: Re: Cannot authenticate license on REST API TRACKING:000308016 
[EXTERNAL]

I am using a proxy.

 —
Regards, Ritika 

> On 19-Jul-2018, at 9:03 AM, Finan, Sean <sean.fi...@childrens.harvard.edu> 
> wrote:
> 
> Hi Ritika,
> 
> The last line of this log is:
> 
> 01:41:17,563 ERROR [UmlsUserApprover] Connection timed out: connect
> 
> Are you behind a firewall?
> 
> ________________________________________
> From: Jain, Ritika <ritika.j...@philips.com>
> Sent: Wednesday, July 18, 2018 4:12 PM
> To: dev@ctakes.apache.org
> Subject: RE: Re: Cannot authenticate license on REST API 
> TRACKING:000308016 [EXTERNAL]
> 
> 01:40:54,218 DEBUG [DataBinder] DataBinder requires binding of 
> required fields []
> 01:40:54,225 TRACE [TypeConverterDelegate] Converting String to [class 
> java.lang.String] using property editor 
> [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@57
> 04835d]
> 01:40:54,233 TRACE [TypeConverterDelegate] Converting String to [class 
> java.lang.String] using property editor 
> [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@57
> 04835d]
> 01:40:54,238 INFO  [Chunker] Chunker model file: 
> org/apache/ctakes/chunker/models/chunker-model.zip
> 01:40:55,825 DEBUG [DataBinder] DataBinder requires binding of 
> required fields []
> 01:40:55,825 INFO  [TokenizerAnnotatorPTB] Initializing 
> org.apache.ctakes.core.ae.TokenizerAnnotatorPTB
> 01:40:55,835 DEBUG [DataBinder] DataBinder requires binding of 
> required fields []
> 01:40:55,845 INFO  [ContextDependentTokenizerAnnotator] Finite state machines 
> loaded.
> 01:40:55,853 DEBUG [DataBinder] DataBinder requires binding of 
> required fields []
> 01:40:55,854 TRACE [TypeConverterDelegate] Converting String to [class 
> java.lang.String] using property editor 
> [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@40
> 36e837]
> 01:40:55,856 TRACE [TypeConverterDelegate] Converting String to [class 
> java.lang.String] using property editor 
> [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@40
> 36e837]
> 01:40:55,860 TRACE [TypeConverterDelegate] Converting String to [class 
> java.lang.String] using property editor 
> [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@40
> 36e837]
> 01:40:55,862 TRACE [TypeConverterDelegate] Converting String to [class 
> java.lang.String] using property editor 
> [org.apache.uima.fit.internal.propertyeditors.GetAsTextStringEditor@40
> 36e837]
> 01:40:55,916 DEBUG [StandardEnvironment] Initializing new 
> StandardEnvironment
> 01:40:55,919 DEBUG [StandardEnvironment] Adding [systemProperties] 
> PropertySource with lowest search precedence
> 01:40:55,921 DEBUG [StandardEnvironment] Adding [systemEnvironment] 
> PropertySource with lowest search precedence
> 01:40:55,923 DEBUG [StandardEnvironment] Initialized 
> StandardEnvironment with PropertySources 
> [systemProperties,systemEnvironment]
> 01:40:55,926 DEBUG [StandardEnvironment] Initializing new 
> StandardEnvironment
> 01:40:55,927 DEBUG [StandardEnvironment] Adding [systemProperties] 
> PropertySource with lowest search precedence
> 01:40:55,928 DEBUG [StandardEnvironment] Adding [systemEnvironment] 
> PropertySource with lowest search precedence
> 01:40:55,930 DEBUG [StandardEnvironment] Initialized 
> StandardEnvironment with PropertySources 
> [systemProperties,systemEnvironment]
> 01:40:55,933 DEBUG [StandardEnvironment] Initializing new 
> StandardEnvironment
> 01:40:55,934 DEBUG [StandardEnvironment] Adding [systemProperties] 
> PropertySource with lowest search precedence
> 01:40:55,936 DEBUG [StandardEnvironment] Adding [systemEnvironment] 
> PropertySource with lowest search precedence
> 01:40:55,938 DEBUG [StandardEnvironment] Initialized 
> StandardEnvironment with PropertySources 
> [systemProperties,systemEnvironment]
> 01:40:55,949 DEBUG [StandardEnvironment] Initializing new 
> StandardEnvironment
> 01:40:55,950 DEBUG [StandardEnvironment] Adding [systemProperties] 
> PropertySource with lowest search precedence
> 01:40:55,953 DEBUG [StandardEnvironment] Adding [systemEnvironment] 
> PropertySource with lowest search precedence
> 01:40:55,955 DEBUG [StandardEnvironment] Initialized 
> StandardEnvironment with PropertySources 
> [systemProperties,systemEnvironment]
> 01:40:55,960 DEBUG [StandardEnvironment] Initializing new 
> StandardEnvironment
> 01:40:55,961 DEBUG [StandardEnvironment] Adding [systemProperties] 
> PropertySource with lowest search precedence
> 01:40:55,963 DEBUG [StandardEnvironment] Adding [systemEnvironment] 
> PropertySource with lowest search precedence
> 01:40:55,965 DEBUG [StandardEnvironment] Initialized 
> StandardEnvironment with PropertySources 
> [systemProperties,systemEnvironment]
> 01:40:55,972 TRACE [TypeConverterDelegate] Converting String to [int] 
> using property editor 
> [org.springframework.beans.propertyeditors.CustomNumberEditor@48785e3c
> ]
> 01:40:55,977 INFO  [AbstractJCasTermAnnotator] Using dictionary lookup 
> window type: org.apache.ctakes.typesystem.type.textspan.Sentence
> 01:40:55,988 INFO  [AbstractJCasTermAnnotator] Exclusion tagset 
> loaded: CC CD DT EX IN LS MD PDT POS PP PP$ PRP PRP$ RP TO VB VBD VBG 
> VBN VBP VBZ WDT WP WPS WRB
> 01:40:55,990 INFO  [AbstractJCasTermAnnotator] Using minimum term text 
> span: 3
> 01:40:55,992 INFO  [AbstractJCasTermAnnotator] Using Dictionary 
> Descriptor: org/apache/ctakes/dictionary/lookup/fast/sno_rx_16ab.xml
> 01:40:55,997 INFO  [DictionaryDescriptorParser] Parsing dictionary 
> specifications:
> 01:40:56,043 INFO  [UmlsUserApprover] Checking UMLS Account at 
> https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__uts-2Dws.nlm.nih.gov_restful_isValidUMLSUser%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3Dw_6sMOWJKX_UQ4D3cL61xBY_EGSl2Nq_i1ipVgUNx8o%26s%3DESavY32g_DgQihKCacFRT0UuB4IQlrcq8rCvseHVCUY%26e&amp;data=02%7C01%7C%7Cb96864a3c2ad44d12bab08d5ed285141%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675679792812296&amp;sdata=bDHpc3GGw3KZ%2FxDrke%2BW7IqlQsLKyxB%2FclIFhy%2FzC9g%3D&amp;reserved=0=
>  for user ritikajain:
> 01:41:17,563 ERROR [UmlsUserApprover] Connection timed out: connect 
> -----Original Message-----
> From: Finan, Sean <sean.fi...@childrens.harvard.edu>
> Sent: Thursday, July 19, 2018 1:32 AM
> To: dev@ctakes.apache.org
> Subject: Re: Re: Cannot authenticate license on REST API 
> TRACKING:000308016 [EXTERNAL]
> 
> Hi Ritika,
> 
> The logs are not attached.  Can you cut and paste the contents?
> ________________________________________
> From: Jain, Ritika <ritika.j...@philips.com>
> Sent: Wednesday, July 18, 2018 4:00 PM
> To: dev@ctakes.apache.org
> Subject: RE: Re: Cannot authenticate license on REST API 
> TRACKING:000308016 [EXTERNAL]
> 
> Does this help? I generated the logs
> 
> Ritika
> 
> -----Original Message-----
> From: Finan, Sean <sean.fi...@childrens.harvard.edu>
> Sent: Thursday, July 19, 2018 12:28 AM
> To: dev@ctakes.apache.org
> Subject: Re: Re: Cannot authenticate license on REST API 
> TRACKING:000308016 [EXTERNAL]
> 
> Hi Ritika,
> 
> In your ctakes directory there might be a file named cTAKES.error.log   If it 
> is present you can check for more detailed information.  I can't think of 
> anything else to tell you right now.
> 
> Sean
> 
> ________________________________________
> From: Jain, Ritika <ritika.j...@philips.com>
> Sent: Wednesday, July 18, 2018 2:13 PM
> To: dev@ctakes.apache.org
> Subject: RE: Re: Cannot authenticate license on REST API 
> TRACKING:000308016 [EXTERNAL]
> 
> Hi Sean,
> 
> Thanks for reaching out, the password and username is right, it has been 2-3 
> days now since I have been struggling with it. There are no special 
> characters anywhere, which is why I am sure if there is something else 
> happening.
> 
> The steps that I am following are:
> 
> - update the runctakescvd.bat and runctakescpe.bat java commands as 
> mentioned in the install guide
> - added the username password and vendor information in the 
> resource.xml
> 
> Anything else that I am missing?
> 
> Ritika
> 
> 
> 
> -----Original Message-----
> From: Finan, Sean <sean.fi...@childrens.harvard.edu>
> Sent: Wednesday, July 18, 2018 11:10 PM
> To: dev@ctakes.apache.org
> Subject: Re: Re: Cannot authenticate license on REST API 
> TRACKING:000308016 [EXTERNAL]
> 
> Hi Ritika,
> 
> It is a little easier to start the clinical pipeline as outlined here:
> https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furl
> defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.pro
> tection.outlook.com_-3Furl-3Dhttps-253A-252F-252Fcwiki.apache.org-252F
> confluence-252Fdisplay-252FCTAKES-252FDefault-252BClinical-252BPipelin
> e-26amp-3Bdata-3D02-257C01-257C-257C032497f07be34e9a6b3908d5ecd6787f-2
> 57C1a407a2d76754d178692b3ac285306e4-257C0-257C0-257C636675328259370278
> -26amp-3Bsdata-3DKr6BVnysDEBAOtmGdQ2g32VyEzUI9ALeIDjMxMZEziQ-253D-26am
> p-3Breserved-3D0%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdi
> oCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DGqHa
> 003bWO-wQ-O5I0ufpc_LJHggfChk83dWdrndMS4%26s%3DefdtCufyrjpKEACItRl7ndVq
> PziRZjypcKSP9uzgS80%26e&amp;data=02%7C01%7C%7C2cb58d890ef94c7aa76408d5
> ece0669d%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C6366753709074376
> 11&amp;sdata=ShtdLe6ASvx0rt6aey%2BE9XLCZCKM9vML%2FneF%2BBXVm9o%3D&amp;
> reserved=0=
> 
> One thing that may cause problems would be a space or special 
> character in the username or password.  Even if it is valid for the 
> umls browser it may not go across the wire from ctakes properly.  If 
> that is the case then please log a jira item and provide a username or 
> password formatted like yours (but not yours). 
> https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furl
> defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.pro
> tection.outlook.com_-3Furl-3Dhttps-253A-252F-252Fissues.apache.org-252
> Fjira-252Fprojects-252FCTAKES-26amp-3Bdata-3D02-257C01-257C-257C032497
> f07be34e9a6b3908d5ecd6787f-257C1a407a2d76754d178692b3ac285306e4-257C0-
> 257C0-257C636675328259370278-26amp-3Bsdata-3D-252FkHBBB-252FpKzdtuTPYF
> MXh7XfBDyDc5Quru3lfmkHKn-252FE-253D-26amp-3Breserved-3D0%26d%3DDwIFAg%
> 26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpy
> IisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DGqHa003bWO-wQ-O5I0ufpc_LJHggfChk83
> dWdrndMS4%26s%3DIQyL081ACyuobqOLExFlnZklSZptVNatpiBe1AE9TBE%26e&amp;da
> ta=02%7C01%7C%7C2cb58d890ef94c7aa76408d5ece0669d%7C1a407a2d76754d17869
> 2b3ac285306e4%7C0%7C0%7C636675370907437611&amp;sdata=dIJztzDlH%2BGCmzZ
> gPNlbyeXAHl3PGZjn0sG4nP%2BQmuc%3D&amp;reserved=0=
> 
> Sean
> ________________________________________
> From: Jain, Ritika <ritika.j...@philips.com>
> Sent: Wednesday, July 18, 2018 1:13 PM
> To: dev@ctakes.apache.org
> Subject: FW: Re: Cannot authenticate license on REST API 
> TRACKING:000308016 [EXTERNAL]
> 
> Hi,
> 
> I am running into issue while following the user installation manual i.e. 
> running the CVD Debugger with Fast Annotator.
> 
> It keeps saying that the UMLS user is invalid but  as the email 
> confirms below that the user I am using is indeed valid. I am 
> following the exact steps as mentioned in the user install guide 
> https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furl
> defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.pro
> tection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furldefense.proofpoint
> .com-252Fv2-252Furl-253Fu-253Dhttps-2D3A-5F-5Fcwiki.apache.org-5Fconfl
> uence-5Fdisplay-5FCTAKES-5FcTAKES-2D2B4.0-2D2BUser-2D2BInstall-2D2BGui
> de-2526d-253DDwIFAg-2526c-253DqS4goWBT7poplM69zy-5F3xhKwEW14JZMSdioCop
> pxeFU-2526r-253Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao-2526m-253D
> fQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8-2526s-253DlORPr0LqRFrzX1VL
> COtSG-5FHO6PQBUu5BEy7pTPZd4Kg-2526e-26amp-3Bdata-3D02-257C01-257C-257C
> 032497f07be34e9a6b3908d5ecd6787f-257C1a407a2d76754d178692b3ac285306e4-
> 257C0-257C0-257C636675328259370278-26amp-3Bsdata-3D6xFM48A8dJgiGf9NwDS
> EVaTKh-252FxVdd3lq-252FbqHWozEIg-253D-26amp-3Breserved-3D0-3D%26d%3DDw
> IFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZ
> stTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DGqHa003bWO-wQ-O5I0ufpc_LJHggf
> Chk83dWdrndMS4%26s%3DHu5uX4F0PYe_6w4LBCXyAVaAb1dsunupfkB7lFZaJh8%26e&a
> mp;data=02%7C01%7C%7C2cb58d890ef94c7aa76408d5ece0669d%7C1a407a2d76754d
> 178692b3ac285306e4%7C0%7C0%7C636675370907437611&amp;sdata=3bpK4%2BBGRV
> mEr5s2mZhwn%2ByAp8sbroX3lbgGoQKw5b8%3D&amp;reserved=0=
> 
> Please help!
> 
> Regards,
> Ritika Jain
> Philips Healthcare
> India
> 
> From: NLM Support <nlm-supp...@nlm.nih.gov>
> Sent: Wednesday, July 18, 2018 8:38 PM
> To: Jain, Ritika <ritika.j...@philips.com>
> Subject: RE: Re: Cannot authenticate license on REST API 
> TRACKING:000308016
> 
> Hi Ritika,
> 
> That endpoint (documented here: 
> https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furldefense.proofpoint.com-252Fv2-252Furl-253Fu-253Dhttps-2D3A-5F-5Futs.nlm.nih.gov-5Fhelp-5Flicense-5Fvalidateumlsuserhelp.html-2526d-253DDwIFAg-2526c-253DqS4goWBT7poplM69zy-5F3xhKwEW14JZMSdioCoppxeFU-2526r-253Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao-2526m-253DfQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8-2526s-253DuO0nsPPev-2DybnYKedCLy-5F4HwS1GZsf7u-2D8H5w2UOyek-2526e-26amp-3Bdata-3D02-257C01-257C-257C032497f07be34e9a6b3908d5ecd6787f-257C1a407a2d76754d178692b3ac285306e4-257C0-257C0-257C636675328259370278-26amp-3Bsdata-3DkRL2rxurzA6WxsuiSYm9zRwvVeaMAys3dXFcbR1y-252BZc-253D-26amp-3Breserved-3D0-3D%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DGqHa003bWO-wQ-O5I0ufpc_LJHggfChk83dWdrndMS4%26s%3D-bDdjhQcUbADrAh24ci4iuJtNAILeTUJ7wYnpPORBQU%26e&amp;data=02%7C01%7C%7C2cb58d890ef94c7aa76408d5ece0669d%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675370907437611&amp;sdata=MAlPCxcpI%2F5QX92datNpg%2BfZjSyb9IBRl%2FE7q9mevzw%3D&amp;reserved=0=)
>  is not meant for end users, so it will not work with your license code and 
> username.
> 
> I can confirm that your account is active, so everything should be okay on 
> our end. You can check your username and password by logging in here: 
> https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furldefense.proofpoint.com-252Fv2-252Furl-253Fu-253Dhttps-2D3A-5F-5Futslogin.nlm.nih.gov-5Fcas-5Flogin-2D3Fservice-2D3Dhttps-2D3A-5F-5Futs.nlm.nih.gov-2D3A443-5F-5Fj-2D5Fspring-2D5Fcas-2D5Fsecurity-2D5Fcheck-2526d-253DDwIFAg-2526c-253DqS4goWBT7poplM69zy-5F3xhKwEW14JZMSdioCoppxeFU-2526r-253Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao-2526m-253DfQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8-2526s-253DgKSa-5FR22LhzzLZz5-2Dfa4N9IEVxx4Uf4uJyZBUN-5FVRbM-2526e-26amp-3Bdata-3D02-257C01-257C-257C032497f07be34e9a6b3908d5ecd6787f-257C1a407a2d76754d178692b3ac285306e4-257C0-257C0-257C636675328259370278-26amp-3Bsdata-3DcCwMvTWY0PBffEfcfzms-252FvVUNpEMIwPIXKyu5RcnMR0-253D-26amp-3Breserved-3D0-3D%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DGqHa003bWO-wQ-O5I0ufpc_LJHggfChk83dWdrndMS4%26s%3DCm3j0j28cmxO09LuyS8rVZhpH1iSHJegPDspNzZVjr4%26e&amp;data=02%7C01%7C%7C2cb58d890ef94c7aa76408d5ece0669d%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675370907437611&amp;sdata=ZG%2FuLjDWl9736nn8bsWv%2FzH7bBI8SHjUPTRqY7TekHo%3D&amp;reserved=0=.
> 
> Is cTakes giving you an error message?
> 
> You may want to check the cTakes listserv or post a question there: 
> https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furl
> defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.pro
> tection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furldefense.proofpoint
> .com-252Fv2-252Furl-253Fu-253Dhttps-2D3A-5F-5Fctakes.markmail.org-5Fse
> arch-5F-2D3Fq-2D3D-2526d-253DDwIFAg-2526c-253DqS4goWBT7poplM69zy-5F3xh
> KwEW14JZMSdioCoppxeFU-2526r-253Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d
> 4gTao-2526m-253DfQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8-2526s-253D
> ScvuxE1X4cNPsM6nOy3KU6DkFlRZOYtl-5FlZKqujqL0s-2526e-26amp-3Bdata-3D02-
> 257C01-257C-257C032497f07be34e9a6b3908d5ecd6787f-257C1a407a2d76754d178
> 692b3ac285306e4-257C0-257C0-257C636675328259370278-26amp-3Bsdata-3DRvu
> U4Bl8wAWRY03qe-252BSR7DBA4qid6F4f-252FvZzcI7-252FwUE-253D-26amp-3Brese
> rved-3D0-3D%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCopp
> xeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DGqHa003bW
> O-wQ-O5I0ufpc_LJHggfChk83dWdrndMS4%26s%3DVZPJ8h1HzSjHQm8gu4gDFGw8Qepoy
> diluAGrvvvLVe0%26e&amp;data=02%7C01%7C%7C2cb58d890ef94c7aa76408d5ece06
> 69d%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675370907437611&am
> p;sdata=pc1zD2qHjD7emKsiAQo%2BDZdZIdDd%2BdIkLReMWGP43Z8%3D&amp;reserve
> d=0=
> 
> Regards,
> UMLS Support
> 
> 
> 
> ------------------- Original Message -------------------
> From: Ritika Jain
> Received: Tue Jul 17 2018 21:03:59 GMT-0400 (Eastern Daylight Time)
> To: Inbound - NLM Support
> Subject: Re: Cannot authenticate license on REST API 
> TRACKING:000308016 Hello,
> 
> I did follow instructions on ctakes and it didn't work, then I tried hitting 
> the API using postman tool to validate user and it still did not work. Please 
> check the attachment from previous email.
> 
> I am not able to validate my user for umls
> 
> -
> Regards, Ritika
> 
>> On 18-Jul-2018, at 2:44 AM, NLM Support 
>> <nlm-supp...@nlm.nih.gov<mailto:nlm-supp...@nlm.nih.gov>> wrote:
>> 
>> Thank you for your question. Keep in mind that we are not involved 
>> with the development or support of cTakes, but I looked at the cTakes 
>> install instructions, and it looks like there is a section called 
>> "Add UMLS Access Rights." See:
>> https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fur
>> ldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.p
>> rotection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furl%26d%3DDwIFAg%2
>> 6c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpy
>> IisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3Dw_6sMOWJKX_UQ4D3cL61xBY_EGSl2Nq_i
>> 1ipVgUNx8o%26s%3DTJs64tVBqjgmehY8Nh0Fnzoj5Fe5wwCsFN2rZht2NhU%26e&amp;
>> data=02%7C01%7C%7Cb96864a3c2ad44d12bab08d5ed285141%7C1a407a2d76754d17
>> 8692b3ac285306e4%7C0%7C0%7C636675679792812296&amp;sdata=aY5A0hPUYml20
>> 6e4%2FDbYWeiT57CW%2FRLTYy3sknrHNDM%3D&amp;reserved=0=
>> defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.pr
>> o 
>> tection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furl%26d%3DDwIFAg%26c
>> % 
>> 3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIis
>> C 
>> YNYmQCP6r0bcpKGd4f7d4gTao%26m%3DMaUO89HxjlZEk0AIVX1DWijj_sEkbj403VIKy
>> P
>> xvHSQ%26s%3DgfW5y6MRVm6HfYMVd-McpT9veEx5EANg5N5SMZhlb3Q%26e&amp;data=
>> 0 
>> 2%7C01%7C%7C5a0f8e453ce74a0c414608d5ece94e54%7C1a407a2d76754d178692b3
>> a 
>> c285306e4%7C0%7C0%7C636675409150305673&amp;sdata=SphIgUY%2BI4sDPjO4ok
>> V GxWVrAN7rnb360o2RgK85Pic%3D&amp;reserved=0=
>> defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.pr
>> o 
>> tection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furl%26d%3DDwIFAg%26c
>> % 
>> 3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIis
>> C 
>> YNYmQCP6r0bcpKGd4f7d4gTao%26m%3DGqHa003bWO-wQ-O5I0ufpc_LJHggfChk83dWd
>> r
>> ndMS4%26s%3DR2X4W14rJEc_npzS_0T2AEJkL6ONNCDHOg8alE_IWlQ%26e&amp;data=
>> 0 
>> 2%7C01%7C%7C2cb58d890ef94c7aa76408d5ece0669d%7C1a407a2d76754d178692b3
>> a 
>> c285306e4%7C0%7C0%7C636675370907437611&amp;sdata=PMuxKIKKgcrui4TKzRo6
>> e itouy1WL6ujO77D12bkJsc%3D&amp;reserved=0=
>> defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__cwiki.apache.org_co
>> n
>> fluence_display_CTAKES_cTAKES-2B4.0-2BUser-2BInstall-2BGuide-23cTAKES
>> 4
>> .0UserInstallGuide-2DInstallcTAKES%26d%3DDwIFAg%26c%3DqS4goWBT7poplM6
>> 9 
>> zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4
>> f 
>> 7d4gTao%26m%3DfQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8%26s%3DGz_jY
>> o
>> HtOmQ9Ji9M5Qc9WpSGMc4hY31D8wgpyw7Z7Sg%26e&amp;data=02%7C01%7C%7C03249
>> 7 
>> f07be34e9a6b3908d5ecd6787f%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0
>> % 
>> 7C636675328259370278&amp;sdata=MzKn9VYLVc2Q4sTOcHVB2RYEmts%2BlYzR3Stc
>> d 
>> 0ko4J4%3D&amp;reserved=0=<https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furldefense.proofpoint.com-252Fv2-252Furl-253Fu-253Dhttps-2D3A-5F-5Femea01.safelinks.protection.outlook-2526d-253DDwIFAg-2526c-253DqS4goWBT7poplM69zy-5F3xhKwEW14JZMSdioCoppxeFU-2526r-253Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao-2526m-253DGqHa003bWO-2DwQ-2DO5I0ufpc-5FLJHggfChk83dWdrndMS4-2526s-253DB2g9n5gWARm3Sj7lXnWQN-5FAXEAsayWhKKIvAYL0kYtE-2526e-26amp-3Bdata-3D02-257C01-257C-257C2cb58d890ef94c7aa76408d5ece0669d-257C1a407a2d76754d178692b3ac285306e4-257C0-257C0-257C636675370907437611-26amp-3Bsdata-3Dd-252FRI4wE-252FZe8aXNtXQ97lJyJc7vxrTSuyo8ldx4HG7GA-253D-26amp-3Breserved-3D0-3D%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DMaUO89HxjlZEk0AIVX1DWijj_sEkbj403VIKyPxvHSQ%26s%3DJ-_JvAxSvaXWIpiM8nLrRlp5aC8WMGZ-HKGH1lS1mao%26e&amp;data=02%7C01%7C%7C5a0f8e453ce74a0c414608d5ece94e54%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675409150315686&amp;sdata=IgJhw8Bvco2ZajcMuNyMENsAr63xkubsJQzRijuhKVU%3D&amp;reserved=0=.
>> com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhtt
>> p 
>> s-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252
>> F 
>> -252Fcwiki.apache.org-252Fconfluence-252Fdisplay-252FCTAKES-252FcTAKE
>> S
>> -252B4.0-252BUser-252BInstall-252BGuide-2523cTAKES4.0UserInstallGuide
>> - 
>> 2DInstallcTAKES-26data-3D02-257C01-257C-257C65eb59d48e304bac81a508d5e
>> c
>> c03bba-257C1a407a2d76754d178692b3ac285306e4-257C0-257C0-257C636675232
>> 7 
>> 34902490-26sdata-3Dt8VxdpyU4oQSs-252BQ-252BEiualeDiduL3CVy6TNwCxGuUep
>> o 
>> -253D-26reserved-3D0%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14J
>> Z 
>> MSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3
>> D 
>> fQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8%26s%3Db7GIdzOERcp1A-Ioqzf
>> g
>> OquTNS4eHafapV38nNPgO2o%26e&amp;data=02%7C01%7C%7C032497f07be34e9a6b3
>> 9
>> 08d5ecd6787f%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C63667532825
>> 9 
>> 370278&amp;sdata=dV2O8pWa7ZLBwXo3LCMbtyiGmurSyHqzrKiVjdaDzjo%3D&amp;r
>> e
>> served=0=>
>> 
>> See if that helps. It looks like the only information that is required is 
>> your username and password. Please let us know if you have questions.
>> 
>> Regards,
>> UMLS Support
>> 
>> 
>> ****
>> 
>> Case Information:
>> Case #: CAS-241505-Y9C4L8
>> 
>> Summary: Cannot authenticate license on REST API
>> 
>> Details: Hello,
>> 
>> I am trying to validate the license as part of Apache cTAKES and keep 
>> getting false in response.
>> 
>> I have tried to use it with postman also an still does not work, 
>> attachment has the request from postman
>> 
>> Regards
>> Ritika Jain
>> Philips Healthcare
>> India
>> 
>> Case Created: 7/17/2018
> 
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