+1 to GH Discussions. Hopefully lowers the barrier for folks to engage. And given the amount of "bug reports" that are actually support requests it might be beneficial if we can a) keep the discussion on GitHub b) better preserve the history for future users
On Mon, Nov 21, 2022 at 12:52 PM Norman Breau <nor...@nbsolutions.ca> wrote: > For Slack, I've been using an invite link that "does not expire", however, > the invite link does have a limit of 1,000 people. Therefore it's not > very suitable > for a long time usage or as a permanent link and it will need to be > regenerated > occasionally. This is what makes GitHub Discussions much more accessible. > > Additionally, discussions has more powerful organizing features and can > be linked > whereas Slack discussions tends to get lost. > > So +1 from me to use GitHub discussions for support. > > On 2022-11-21 3:10 a.m., Niklas Merz wrote: > > Hey everyone, > > > > I quite like GitHub discussion for support over chat tools like Slack. > > Slack is not really accessible for users and the limitations of the free > > plan are not good. We still could use the official ASF Slack for some > > things like chatting in the PMC, DMs etc. > > > > A nice thing about GitHub discussions is that you can convert > > discussions to issues and vice versa. So it's easy to turn an issue > > which is actually a support question to a discussion or the other way > > around. > > > > Therefore big +1 from me. > > > > On November 20, 2022, Jesse <purplecabb...@gmail.com> wrote: > >> Hello all, > >> > >> github discussions are a great way of keeping code conversations very > >> close > >> to the actual code and I think would suit our project better than our > >> use > >> of #slack > >> > >> The apache airflow project switched to use discussions [1] > >> This is not configurable via asf.yml [2] and requires an infra ticket > >> linking a consensus reaching discussion. [3] > >> > >> I propose that we enable discussions on the apache/cordova repo [4] to > >> evaluate, and we can possibly make a decision to include other repos > >> later. > >> > >> What do you think? > >> > >> Cheers, > >> Jesse > >> > >> [1] > >> > https://cwiki.apache.org/confluence/pages/viewpage.action?pageId=191332632#GitHubIssues/Discussions- > >> GithubIssuesandDiscussions > >> [2] > >> https://cwiki.apache.org/confluence/display/INFRA/Git+- > >> +.asf.yaml+features > >> [3] > >> https://cwiki.apache.org/confluence/display/INFRA/Git+- > >> +.asf.yaml+features#Git.asf.yamlfeatures-GitHubDiscussions > >> [4] https://github.com/apache/cordova > > --------------------------------------------------------------------- > To unsubscribe, e-mail: dev-unsubscr...@cordova.apache.org > For additional commands, e-mail: dev-h...@cordova.apache.org > > -- Tim Brust timbrust3...@gmail.com