On Thu, Nov 15, 2012 at 9:09 AM, Ross Gardler <rgard...@opendirective.com>wrote:
> Joining a mailing list means signing up and wading through lots of emails > one is not interested in. This proposal is a way to reach out to people who > have a question but not the desire to engage with the community. There is > no risk of isolation since these people wont come to those chanels. Note > this is AOO where there are plenty of users who probsbly don't know how to > manage a mailing list subscription (thats why AOO has user orums for > example). > > Of course the response post should invite people to ask questions via the > appropriate forum at any time. This is in addition to any usual user > support and provides an opportunity for some good user outreach. > > Having said all this something like StackOverflow provides the voting > benefits of moderator as well as the community/discussion benefits of a > list/forum. > Hmmm, good explanation > > Sent from my tablet > On Nov 15, 2012 8:01 AM, "Mohammad Nour El-Din" <nour.moham...@gmail.com> > wrote: > > > We used Google Moderator before and it is really nice thing to use. I > like > > the base of the idea, but I have one question what about the questions > > coming from users through the user(s)@ mailing list ? Would that make > them > > feel isolated in case some of them would not like to use Google Moderator > > for any reason ? > > > > > > On Thu, Nov 15, 2012 at 8:17 AM, Ross Gardler < > rgard...@opendirective.com > > >wrote: > > > > > What a great idea. I'm copying this to the ComDev list so others can > > > consider it. Having said that this one reason this would work for AOO > is > > > that it has such a large non-technical user community., something > that's > > > not really true of other Apache projects. > > > > > > If any projects adapt the idea please feed back here. > > > > > > Sent from my tablet > > > On Nov 14, 2012 11:42 PM, "Rob Weir" <robw...@apache.org> wrote: > > > > > > > This is mainly a community-relations / public outreach idea. I > > > > noticed that when we do a blog post we get a lot of unrelated > > > > questions, some of them quite good. So I'm thinking -- there must be > > > > a lot of good questions out there. They could range from "How do > > > > I..." to 'Why did you..." to "What if you did...", etc. > > > > > > > > So the proposal is to use Google Moderator, like we did before for > the > > > > AOO 4.0 ideas, and use it to gather and rate questions. We call it > > > > "Ask OpenOffice". > > > > > > > > After some period of time (a month?) we take the top-rated 10 (or top > > > > 5?) questions and respond to them in a blog post. > > > > > > > > This could become a regular thing that we repeat every 6 months or > so, > > > > "Ask OpenOffice 2", "Ask OpenOffice 3", etc. > > > > > > > > Downside? We could get some awkward questions. But if such a > > > > question gets into the top 10, then we should give it a serious > > > > response, right? This is a challenge and an opportunity. > > > > > > > > What do you think? > > > > > > > > -Rob > > > > > > > > > > > > > > > -- > > Thanks > > - Mohammad Nour > > ---- > > "Life is like riding a bicycle. To keep your balance you must keep > moving" > > - Albert Einstein > > > -- Thanks - Mohammad Nour ---- "Life is like riding a bicycle. To keep your balance you must keep moving" - Albert Einstein
