On 25/02/2015 03:31, Carl Hall wrote: > I'd like to start closing JIRA tickets that haven't seen any response or > activity in a long time.
Why? > Any objections to cleaning out old JIRA tickets > without activity? Yes. A bug is still a bug and an enhancement request is still an enhancement request. > Is 3 months an acceptable window to allow for inactivity > before closing an issue as "won't fix" or some equivalent status? No time frame is acceptable for that. The only valid reasons to close out 'old' bugs are: - It is a bug report that is invalid (e.g. configuration error). - The bug report was incomplete (i.e. insufficient information to understand the issue), further information was requested from the OP and none was forthcoming. A lack of reproduction steps for a hard to reproduce bug is not sufficient reason to close it. - It is an enhancement request that has been rejected - i.e. even if a fully working patch with test cases was provided it still would not get committed. I might have missed a few valid reasons but you get the idea. Just because a report is old is no reason to close it. Someone may come along tomorrow, next month, next year etc. with a contribution to move it forward. All that said, going through all the currently open bug reports and ensuring they are triaged is likely to be extremely useful and will almost certainly result in some being closed but not simply because due to a lack of activity. Mark --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@commons.apache.org For additional commands, e-mail: dev-h...@commons.apache.org
