Ranji, sorry by the delay. Can you please share what is the configuration set in /etc/apt/sources.list.d/cloudstack.list? should be something such as "deb http://download.cloudstack.org/ubuntu bionic 4.17".
I've just managed to install it but noticed that the mirror needed to resync (some cache or something was not right). Compiling '/usr/lib/python3/dist-packages/cloudutils/utilities.py'... Setting up cloudstack-usage (4.17.0.0~bionic) ... Thank you for installing Apache CloudStack Usage Server 4.17.0.0~bionic ! * Project website: https://cloudstack.apache.org/ * Documentation: https://docs.cloudstack.apache.org/en/4.17.0.0~bionic/ * Release notes: https://docs.cloudstack.apache.org/en/4.17.0.0~bionic/releasenotes/ * Join mailing lists: https://cloudstack.apache.org/mailing-lists.html * Take the survey: https://cloudstack.apache.org/survey.html * Report issues: https://github.com/apache/cloudstack/issues/new Created symlink /etc/systemd/system/multi-user.target.wants/cloudstack-usage.service → /lib/systemd/system/cloudstack-usage.service. Can you please re-try? Might require updating the apt sources list and running "apt-get update" again? Best regards, Gabriel. On Tue, Jun 21, 2022 at 8:22 PM Ranjit Jadhav <ranjeet.jad...@gmail.com> wrote: > While trying to switch back to Bionic from Focal, please advice > > ==================================================== > root@cloudstack1:~# sudo apt-get install > cloudstack-management=4.17.0.0~bionic > Reading package lists... Done > Building dependency tree > Reading state information... Done > Some packages could not be installed. This may mean that you have > requested an impossible situation or if you are using the unstable > distribution that some required packages have not yet been created > or been moved out of Incoming. > The following information may help to resolve the situation: > > The following packages have unmet dependencies: > cloudstack-management : Depends: cloudstack-common (= 4.17.0.0~bionic) but > 4.17.0.0~focal is to be installed > E: Unable to correct problems, you have held broken packages. > root@cloudstack1:~# > > > On Tue, 21 Jun 2022 at 18:32, Ranjit Jadhav <ranjeet.jad...@gmail.com> > wrote: > > > Hello, > > > > Thanks for the update, I tried with bionic but got the error below. After > > changing to focal it worked, both management and usage services are > online. > > But the SystemVM version is still 4.16.1. Shall we import the template > > again? What should be the approach now. > > > > ============================================ > > root@cloudstack1:~# sudo apt-get --reinstall install cloudstack-usage > > Reading package lists... Done > > Building dependency tree > > Reading state information... Done > > Some packages could not be installed. This may mean that you have > > requested an impossible situation or if you are using the unstable > > distribution that some required packages have not yet been created > > > > or been moved out of Incoming. > > The following information may help to resolve the situation: > > > > > > > > > > *The following packages have unmet dependencies: cloudstack-usage : > > Depends: cloudstack-common (= 4.17.0.0~focal) but 4.17.0.0~bionic is to > be > > installedE: Unable to correct problems, you have held broken > > packages.root@cloudstack1:~#* > > ============================================ > > > > > > On Mon, 20 Jun 2022 at 18:51, Gabriel Bräscher <gabrasc...@gmail.com> > > wrote: > > > >> Ranjit can you please try the upgrade again? > >> > >> There was an issue with the mirror for the usage package (4.17.0.0 > bionic > >> only). > >> Should be good now (the mirror might still be syncing, but I bet it is > >> already good to go). > >> > >> Regards, > >> Gabriel. > >> > >> On Mon, Jun 20, 2022 at 6:15 AM Ranjit Jadhav <ranjeet.jad...@gmail.com > > > >> wrote: > >> > >> > Hello, > >> > > >> > Thanks for getting back to me. Nothing specific in logs, getting > >> following > >> > error while we are trying to reinstall the services. > >> > > >> > ============================= > >> > root@cloudstack1:~# sudo apt-get --reinstall install cloudstack-usage > >> > Reading package lists... Done > >> > Building dependency tree > >> > Reading state information... Done > >> > Some packages could not be installed. This may mean that you have > >> > requested an impossible situation or if you are using the unstable > >> > distribution that some required packages have not yet been created > >> > or been moved out of Incoming. > >> > The following information may help to resolve the situation: > >> > > >> > The following packages have unmet dependencies: > >> > cloudstack-usage : Depends: cloudstack-common (= 4.16.1.0~bionic) but > >> > 4.17.0.0~bionic is to be installed > >> > E: Unable to correct problems, you have held broken packages. > >> > ============================= > >> > > >> > Thank you, > >> > Ranjit > >> > > >> > On Mon, 20 Jun 2022 at 08:17, Harikrishna Patnala < > >> > harikrishna.patn...@shapeblue.com> wrote: > >> > > >> > > Hi Ranjit, > >> > > > >> > > CloudStack management and usage have to be on the same version, can > >> you > >> > > please check the version of CloudStack usage server and verify if > the > >> > > upgrade to 4.17 happened properly. If not on 4.17, can you please > try > >> to > >> > > upgrade the usage server? > >> > > > >> > > Please paste the exact error from the management server or usage > >> server > >> > > logs that you are seeing. > >> > > > >> > > Thanks, > >> > > Harikrishna > >> > > > >> > > ________________________________ > >> > > From: Ranjit Jadhav <ranjeet.jad...@gmail.com> > >> > > Sent: Saturday, June 18, 2022 5:53 PM > >> > > To: us...@cloudstack.apache.org <us...@cloudstack.apache.org>; dev > < > >> > > dev@cloudstack.apache.org> > >> > > Subject: ACS Upgrade Failed :: Xenserver > >> > > > >> > > Hello, > >> > > > >> > > While attempting to upgrade ACS from 4.16.1 to 4.17 on Xenserver, we > >> > faced > >> > > the following issue. It appears that "cloudstack-management" and > >> > > "cloudstack-usage" requires different versions of cloudstack-common. > >> > > > >> > > With cloudstack-common=4.17 Management, services are working but > Usage > >> > > services are asking for 4.16.1.0~bionic > >> > > > >> > > ================================== > >> > > The following packages have unmet dependencies: > >> > > cloudstack-usage : Depends: cloudstack-common (= 4.16.1.0~bionic) > but > >> > > 4.17.0.0~bionic is to be installed > >> > > E: Unable to correct problems, you have held broken packages. > >> > > ================================== > >> > > > >> > > We followed the steps below to upgrade ACS > >> > > > >> > > > >> > > > >> > > >> > https://docs.cloudstack.apache.org/en/latest/upgrading/upgrade/upgrade-4.16.html#system-vms-and-virtual-routers > >> > > > >> > > The server is setup on Ubuntu 18.04 with Xenserver(VM on Xcp-ng) > >> > > > >> > > Any guidance would be appreciated. > >> > > > >> > > Thank you > >> > > > >> > > > >> > > > >> > > > >> > > >> > > >
