sureshanaparti commented on a change in pull request #227:
URL:
https://github.com/apache/cloudstack-documentation/pull/227#discussion_r663756351
##########
File path: source/adminguide/systemvm.rst
##########
@@ -848,3 +850,101 @@ same Debian 9 based templates.
Non-Alphanumeric characters (metacharacters) are not allowed for this parameter
except for the “-“ and the “.”. Any metacharacter supplied will immediately
result
in an immediate termination of the command and report back to the operator
that an illegal character was passed
+
+Get Diagnostics Data
+~~~~~~~~~~~~~~~~~~~~
+
+For further troubleshooting, a set of files can be retrieved from any system VM
+by using the Get Diagnostics feature, either via the UI or an API call. The
+files are compressed and a URL is returned where the diagnostics data can be
+retrieved.
+
+#. As an administrator, log in to the CloudStack UI.
+
+#. Navigate to Infrastructure > System VMs or Virtual Routers.
+
+#. Click on the Get Diagnostics button. |get-diagnostics-icon.png|
+
+#. A form will pop up similar to this;
+
+ |diagnostics-data-form.png|
+
+#. Click OK.
+
+#. Wait for the URL to generate and click it to download the zipped up
+ diagnostics files.
+
+The following files are retrieved by default for each of the supported VMs and
Review comment:
keep this seperately for each supported VM (Virtual Router, and
Secondary Storage VM / Console Proxy VM), along with the respective global
setting.
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