Hello Duplicating this from the users list.
I am running ACS 4.9.0. I am having an issue with adding a VPN user to the VPC network. I've enabled the VPN service on the static IP. The service was enabled and I have the PSK shown to me. However, when I am adding a new user it fails with the following error: 2016-11-22 12:05:26,189 DEBUG [c.c.n.v.RemoteAccessVpnManagerImpl] (API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) (logid:f76b2eae) VPN User VpnUser[40-andrei-45] is set on com.cloud.network.dao.RemoteAccessVpnVO$$EnhancerByCGLIB$$cc1dfb8d@4465732c 2016-11-22 12:05:26,189 WARN [c.c.n.v.RemoteAccessVpnManagerImpl] (API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) (logid:f76b2eae) Unable to apply vpn users java.lang.IndexOutOfBoundsException: Index: 1, Size: 1 at java.util.ArrayList.rangeCheck(ArrayList.java:635) at java.util.ArrayList.get(ArrayList.java:411) at com.cloud.network.vpn.RemoteAccessVpnManagerImpl.applyVpnUsers(RemoteAccessVpnManagerImpl.java:532) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) at com.sun.proxy.$Proxy237.applyVpnUsers(Unknown Source) at org.apache.cloudstack.api.command.user.vpn.AddVpnUserCmd.execute(AddVpnUserCmd.java:122) at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:150) at com.cloud.api.ApiAsyncJobDispatcher.runJob(ApiAsyncJobDispatcher.java:108) at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext(AsyncJobManagerImpl.java:554) at org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103) at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53) at org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46) at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJobManagerImpl.java:502) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) at java.util.concurrent.FutureTask.run(FutureTask.java:262) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:745) 2016-11-22 12:05:26,190 DEBUG [c.c.n.v.RemoteAccessVpnManagerImpl] (API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) (logid:f76b2eae) Applying vpn access to VirtualRouter 2016-11-22 12:05:26,192 WARN [c.c.n.v.RemoteAccessVpnManagerImpl] (API-Job-Executor-82:ctx-d62e35c3 job-31537 ctx-8ac8a450) (logid:f76b2eae) Failed to apply vpn for user andrei, accountId=45 2016-11-22 12:05:26,193 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-82:ctx-d62e35c3 job-31537) (logid:f76b2eae) Complete async job-31537, jobStatus: FAILED, resultCode: 530, result: org.apache.cloudstack.api.response.ExceptionResponse/null/{"uuidList":[],"errorcode":530,"errortext":"Failed to add vpn user"} Please advise how to get this problem fixed and have a working VPN service? Thanks Andrei