Hi Santhosh, Good day to you, and thank you for your email.
Traceroute packets seems to be dropped, I think it's by default. See result below: # traceroute X.X.X.2 traceroute to X.X.X.2 (X.X.X.2), 30 hops max, 60 byte packets 1 * * * 2 * * * 3 * * * However, I am able to ping, and there is a response when I tried to telnet to port 53. 64 bytes from X.X.X.2: icmp_req=4 ttl=64 time=2.00 ms 64 bytes from X.X.X.2: icmp_req=5 ttl=64 time=0.291 ms 64 bytes from X.X.X.2: icmp_req=6 ttl=64 time=0.384 ms ^C --- X.X.X.2 ping statistics --- 6 packets transmitted, 6 received, 0% packet loss, time 4999ms rtt min/avg/max/mdev = 0.270/0.603/2.006/0.628 ms # telnet X.X.X.2 53 Trying X.X.X.2... Connected to X.X.X.2. Escape character is '^]'. netstat -a on the VR shows the service is listening on domain port (53). tcp 0 0 r-2606-VM:domain *:* LISTEN tcp 0 0 X.X.X.2:domain *:* LISTEN udp 156992 0 r-2606-VM:domain *:* udp 164032 0 X.X.X.2:domain *:* Can you advise if there's anything else I need to check? Looking forward to your reply, thank you. Cheers. On Mon, Jul 21, 2014 at 1:17 AM, Santhosh Edukulla < santhosh.eduku...@citrix.com> wrote: > Run trace route from guest vms, the result will yield to the point where > packet drop is happening, could be a network acl rule issue, but tracert > command can lead to some answers. > > List running ports as well on VR, do a telnet to dns port on router from > guest vm to verify for its response. > > Santhosh > ________________________________________ > From: Indra Pramana [in...@sg.or.id] > Sent: Sunday, July 20, 2014 1:06 PM > To: us...@cloudstack.apache.org > Cc: dev@cloudstack.apache.org > Subject: Re: DNS service on VR not responding > > Hi Rafael, > > Good day to you, and thank you for your reply. > > Can't find anything wrong on dnsmasq.log / daemon.log, just some log > entries related to DHCP, nothing on DNS. I masked the IP addresses since > they are public. > > === > Jul 20 16:21:51 r-2606-VM dnsmasq[3519]: DHCPDISCOVER(eth0) X.X.X.X > 06:62:a8:01:13:37 > Jul 20 16:21:51 r-2606-VM dnsmasq[3519]: DHCPOFFER(eth0) X.X.X.X > 06:62:a8:01:13:37 > Jul 20 16:21:51 r-2606-VM dnsmasq[3519]: DHCPREQUEST(eth0) X.X.X.X > 06:62:a8:01:13:37 > Jul 20 16:21:51 r-2606-VM dnsmasq[3519]: DHCPACK(eth0) X.X.X.X > 06:62:a8:01:13:37 yyyyyy > Jul 20 16:23:53 r-2606-VM dnsmasq[3519]: DHCPINFORM(eth0) X.X.X.X > 06:43:4a:01:12:65 > Jul 20 16:23:53 r-2606-VM dnsmasq[3519]: DHCPACK(eth0) X.X.X.X > 06:43:4a:01:12:65 zzzzzz > === > > Yes, the guest VMs are having difficulties resolving domains into IP > addresses because of the problem on the VR's DNS server. > > $ host www.google.com X.X.X.X (where X.X.X.X is the IP address of the VR) > ;; connection timed out; no servers could be reached > > However, from within the VR, I am able to resolve domains just fine. > > Any advise where can I start troubleshooting this? > > Looking forward to your reply, thank you. > > Cheers. > > > > On Sun, Jul 20, 2014 at 11:26 PM, Rafael Weingartner < > rafaelweingart...@gmail.com> wrote: > > > Have you taken a look at dnsmasq.log in the VR ? > > What do you mean with not responding? The addresses are not being > resolved > > to ip addresses? > > > > > > On Sun, Jul 20, 2014 at 11:53 AM, Indra Pramana <in...@sg.or.id> wrote: > > > > > Dear all, > > > > > > All our guest VMs are having our virtual router (VR)'s IP address on > > > /etc/resolv.conf. In the past two weeks, I just realised that the DNS > > > service on the VR is not working, and doesn't respond to DNS queries > from > > > the DNS clients on the guest VM. > > > > > > I have tried to stop and start back the VR, but the problem persists. > > > > > > DHCP services seems to be running fine, only DNS services are not > > working. > > > From what I understand, both services are provided by dnsmasq, correct? > > > > > > Any advice on how can I resolve the problem? > > > > > > Looking forward to your reply, thank you. > > > > > > Cheers. > > > > > > > > > > > -- > > Rafael Weingärtner > > >