thanks Animesh, and I would also like to stress to resolve, reassign or stop progress if appropriate.
regards, Daan On Mon, May 26, 2014 at 10:27 PM, Animesh Chaturvedi <animesh.chaturv...@citrix.com> wrote: > Folks > > One thing as former RM I have struggled with is visibility of whether an > issue is being worked upon rather than being just assigned. JIRA has a simple > nice thing called "In Progress" please make use of it. When you start working > on an issue I suggest please change the state to "In Progress". It is a big > reassurance to RM that the issue is being worked upon and RM can go nudge > other open items. > > Thanks > Animesh > > -- Daan
