Hi, This seems similar to the bug @ https://issues.apache.org/jira/browse/CLOUDSTACK-3604 . It is root caused to permissions set on the folder.
Can you please check the permissions set on the secondary storage folder . Thanks, Sailaja.M -----Original Message----- From: Tejas Gadaria [mailto:refond.g...@gmail.com] Sent: 26 February 2014 14:45 To: us...@cloudstack.apache.org; dev@cloudstack.apache.org Subject: Failed to create a template Hi, I am trying to create template on vmware with CS 4.0.2, its giving 2014-02-26 14:21:44,578 DEBUG [agent.transport.Request] (AgentManager-Handler-1:null) Seq 39-1804402824: Processing: { Ans: , MgmtId: 345051457089, via: 39, Ver: v1, Flags: 10, [{"storage.CreatePrivateTemplateAnswer":{"_virtualSize":0,"_physicalSize":0,"result":false,"details":"CreatePrivateTemplateFromVolumeCommand exception: java.lang.Exception: unable to prepare template directory: template/tmpl/4/256, storage: nfs://10.129.150.25/vol/Cloud/Secondary, error msg: mkdir: cannot create directory `/mnt/SecStorage/72b70605-0c7c-37af-bb6e-4cf0b65760db/template/tmpl/4/256': Permission denied\ncom.cloud.hypervisor.vmware.manager.VmwareStorageManagerImpl.createTemplateFromVolume(VmwareStorageManagerImpl.java:497)\ncom.cloud.hypervisor.vmware.manager.VmwareStorageManagerImpl.execute(VmwareStorageManagerImpl.java:277)\ncom.cloud.storage.resource.VmwareSecondaryStorageResourceHandler.execute(VmwareSecondaryStorageResourceHandler.java:121)\ncom.cloud.storage.resource.VmwareSecondaryStorageResourceHandler.executeRequest(VmwareSecondaryStorageResourceHandler.java:73)\ncom.cloud.storage.resource.PremiumSecondaryStorageResource.executeRequest(PremiumSecondaryStorageResource.java:54)\ncom.cloud.agent.Agent.processRequest(Agent.java:518)\ncom.cloud.agent.Agent$AgentRequestHandler.doTask(Agent.java:831)\ncom.cloud.utils.nio.Task.run(Task.java:83)\njava.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)\njava.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)\njava.lang.Thread.run(Thread.java:662)\n","wait":0}}] } 2014-02-26 14:21:44,578 DEBUG [agent.transport.Request] (Job-Executor-7:job-99) Seq 39-1804402824: Received: { Ans: , MgmtId: 345051457089, via: 39, Ver: v1, Flags: 10, { CreatePrivateTemplateAnswer } } 2014-02-26 14:21:44,718 DEBUG [cloud.server.StatsCollector] (StatsCollector-3:null) VmStatsCollector is running... 2014-02-26 14:21:44,727 DEBUG [agent.manager.DirectAgentAttache] (DirectAgent-278:null) Seq 28-1947018449: Executing request 2014-02-26 14:21:44,782 DEBUG [agent.manager.DirectAgentAttache] (DirectAgent-294:null) Seq 21-1191253522: Response Received: 2014-02-26 14:21:44,782 DEBUG [agent.transport.Request] (StatsCollector-2:null) Seq 21-1191253522: Received: { Ans: , MgmtId: 345051457089, via: 21, Ver: v1, Flags: 10, { GetHostStatsAnswer } } 2014-02-26 14:21:44,786 DEBUG [agent.manager.DirectAgentAttache] (DirectAgent-222:null) Seq 28-1947018450: Executing request 2014-02-26 14:21:44,801 ERROR [cloud.api.ApiDispatcher] (Job-Executor-7:job-99) Exception while executing CreateTemplateCmd: com.cloud.utils.exception.CloudRuntimeException: Failed to create a template at com.cloud.vm.UserVmManagerImpl.createPrivateTemplate(UserVmManagerImpl.java:1662) at com.cloud.utils.component.ComponentLocator$InterceptorDispatcher.intercept(ComponentLocator.java:1231) at com.cloud.vm.UserVmManagerImpl.createPrivateTemplate(UserVmManagerImpl.java:237) at com.cloud.api.commands.CreateTemplateCmd.execute(CreateTemplateCmd.java:265) at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:138) at com.cloud.async.AsyncJobManagerImpl$1.run(AsyncJobManagerImpl.java:432) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334) at java.util.concurrent.FutureTask.run(FutureTask.java:166) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603) at java.lang.Thread.run(Thread.java:679) 2014-02-26 14:21:44,801 DEBUG [cloud.async.AsyncJobManagerImpl] (Job-Executor-7:job-99) Complete async job-99, jobStatus: 2, resultCode: 530, result: Error Code: 530 Error text: Failed to create a template Need help Regards, Tejas
