> So I’m not sure what we can do here, other than perhaps create some sort > of dashboard > to show tickets with unassigned reviewers, and tickets with overdue > reviews.
A dashboard would certainly be helpful. What would also be helpful though is to hear some of the ways triage of incoming and tickets to review is done, since that doesn't seem to be something that the community has developed any docs or process over. I know as an individual I can just jump in and working with my own jira filters take issues to review (where one feels comfortable to do so), but that doesn't help orientate both individual and community in a project that gets 20+ tickets a day. Mick