Hi all,
ASF Infra has announced [1] that, due to spam account creation, it will no
longer be possible for people to sign themselves up for a Jira account to
report issues as of November 6. Instead, the PMC will have to request the
creation of Jira accounts.

Their email says:

> Infra knows this process change places an increasing burden on PMC members
> for managing contributors, and makes it harder for people to contribute
bug reports.
> We suggest projects consider using GitHub Issues for customer-facing
questions/bug
> reports/etc., while maintaining development issues on Jira.

but I think that having a two-tiered system for issue tracking presents
some notable downsides for us, including:

* Increased barriers to entry for new contributors and a sense of
inequality between "us" and "them". There's already too much friction IMO,
and this pushes that up significantly.
* Maintenance burden of triaging and synchronizing issues across trackers
sounds like a lot for us to take on. I'd prefer the active maintainers on
the project spend their time shipping useful, reliable software, not doing
bookkeeping.

So as much as I genuinely *hate* bringing this topic up, I wanted to see
what folks think about moving our issue tracking fully to GitHub Issues. I
know this has been discussed before and shot down, but the circumstances
are different now so I think it merits revisiting. It would also be great
to hear from the Rust folks how their experience has been using GitHub
Issues on arrow-rs and datafusion.

Neal

[1]: https://lists.apache.org/thread/jx9d7sp690ro660pjpttwtg209w3m39w (not
sure if everyone has access to the annou...@infra.apache.org list)

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