Great work everyone! This is a big milestone in a multi-year journey to
level-up our stability infrastructure. Thanks to everyone involved along
the way for getting us here.

On Wed, Dec 11, 2024 at 7:14 AM 'Alex Franchuk' via dev-platform@mozilla.org
<dev-platform@mozilla.org> wrote:

> I’m announcing the availability of a new crash ping dashboard:
> https://crash-pings.mozilla.org.
>
> Some of you may be familiar with Socorro <https://cras-stats.mozilla.org>,
> our crash report dashboard. The difference is that crash pings are
> default-on with telemetry, and don’t require user input to be sent (because
> they do not contain PII: Personally identifiable information), whereas
> reports require user input to be sent. We have far less volume of reports
> than pings, and they are far more biased. This means that reports are not
> the best source of data to, for example, determine top crashers: to get a
> comprehensive view of stability, use ping data!
>
> This dashboard was adapted and reworked from the existing Telemetry-based
> dashboard <https://mozilla.github.io/process-top-crashes/>. It uses Glean
> crash ping data, which is now available for all platforms. This includes
> Android crashes (native and Java), which we didn’t have in Telemetry!
>
> Our dashboard currently shows a sampling of the received pings in the past
> week, where we limit results within groups of release channel and process
> type. This ensures each channel and process type has some pings, but allows
> us to reasonably process the total volume of data. We are working on
> improving symbolication to be able to increase the sample size, however the
> current sample size results in less than about 1.5% error in the 99%
> confidence interval.
>
> The dashboard is still being developed and improved, but we are announcing
> it now as it is moderately functional and may prove useful to you. If you
> encounter any issues or have suggestions, please submit bugs on BMO under
> the Crash Pings
> :: Website
> <https://bugzilla.mozilla.org/enter_bug.cgi?product=Crash%20Pings&component=Website>
> component.
>
> We plan to move the existing automated topcrasher bug flagging to use this
> crash ping data rather than the crash report data it currently uses. Note,
> however, that this will never be a replacement for Socorro and crash
> reports: crash ping data is a good place to start when triaging issues and
> assessing stability, but the depth of information available from reports is
> essential for debugging issues.
>
> Thanks all,
>
> Alex Franchuk
> &#8203;
>
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