Hi!

There was some confusion around signatures that suddenly showed up a
week ago that used to have a ShutDownKill signature, but since I only
reprocessed a week of them, everything was complicated.

I went through and reprocessed all 660k crash reports with
ShutDownKill signature today.

Now there are none:

https://crash-stats.mozilla.org/search/?signature=%3DIPCError-browser%20%7C%20ShutDownKill&date=%3E%3D2019-08-11T00%3A00%3A00.000Z&date=%3C2020-02-11T23%3A59%3A00.000Z&_facets=signature&page=1&_sort=-date&_columns=date&_columns=signature&_columns=product&_columns=version&_columns=build_id&_columns=platform#crash-reports

/will

On Thu, Feb 6, 2020 at 4:18 PM William Kahn-Greene <wil...@mozilla.com> wrote:
>
> Hi!
>
> I landed and deployed the change today. Previously, we'd get
> signatures like this:
>
> IPCError-browser | ShutDownKill
>
> Now that text gets prepended to whatever the signature was.
>
> After deploying the change, I went and reprocessed the last week of
> signatures. You can see the differences here:
>
> https://crash-stats.mozilla.org/search/?signature=~ShutDownKill&product=Firefox&date=%3E%3D2020-01-30T00%3A00%3A00.000Z&date=%3C2020-02-06T23%3A57%3A00.000Z&_facets=signature&_sort=-date&_columns=date&_columns=signature&_columns=product&_columns=version&_columns=build_id&_columns=platform#facet-signature
>
> One thing to note is that I changed a signature generation rule that
> isn't specific to ShutDownKill crash reports--it's general to all
> IPCError crash reports. If there are cases of IPCError crash reports
> where this change doesn't make sense, chime in on bug #1612569 and I
> can adjust the changes accordingly.
>
> /will
>
> On Thu, Feb 6, 2020 at 6:16 AM Gabriele Svelto <gsve...@mozilla.com> wrote:
> >
> > [cross-posting to dev-platform]
> >
> > IPCError-browser | ShutDownKill crashes are the second most common ones
> > after OOMs and generally not actionable because we've been lumping
> > together a bunch of different stacks under the same signature.
> >
> > These crashes represent a snapshot of a content process taking too long
> > to shut down. The affected content process is killed right after the
> > crash report is generated.
> >
> > Bug 1612569 [1] will change those signatures soon. The new signatures
> > will include one or more function names after `IPCError-browser |
> > ShutDownKill` coming from the stack of the content process.
> >
> > This will allow us to find common causes of slowness (or deadlocks) that
> > prevent content processes from shutting down rapidly and hopefully act
> > on them.
> >
> >  Gabriele
> >
> > [1] Improve IPCError-browser | ShutDownKill signatures
> >     https://bugzilla.mozilla.org/show_bug.cgi?id=1612569
> >
> > _______________________________________________
> > Stability mailing list
> > stabil...@mozilla.org
> > https://mail.mozilla.org/listinfo/stability
_______________________________________________
dev-platform mailing list
dev-platform@lists.mozilla.org
https://lists.mozilla.org/listinfo/dev-platform

Reply via email to