In order to be more consistent, marking a failing test as disabled should
be done with a keyword instead of a whiteboard tag.

Proposed keyword: test-disabled
Description: Used by test automation team to indicate the failing test
associated with this bug has a failure rate above a threshold level and has
been disabled. To check the consistency of this keyword, bugs with it
keyword should be filed by the intermittent-bug-filer user.

On Wed, Sep 6, 2017 at 2:10 PM, <jma...@mozilla.com> wrote:

> Over the last 9 months a few of us have really watched intermittent test
> failures almost daily and done a lot to pester people as well as fix many.
> While there are over 420 bugs that have been fixed since the beginning of
> the year, there are half that many (211+) which have been disabled in some
> form (including turning off the jobs).
>
> We don't like to disable and have been pretty relaxed in recommending
> disabling a test.  Overall we have tried to adhere to a policy of:
> * >=30 failures/week- ask for owner to look at failure and fix it, if this
> persists for a few weeks with no real traction we would go ahead [and
> recommend] disabling it.
> * >= 75 failures/week- ask for people to fix this in a shorter time frame
> and recommend disabling the test in a week or so
> * >= 150 failures/week- often just disable the test
>
> This is confusing and hard to manage.  Since then we have started
> adjusting triage queries and some teams are doing their own triage and we
> are ignoring those bugs (while they are getting prioritized properly).
>
> What we are looking to start doing this month is adopting a simpler policy:
> * any bug that has >=200 instances in the last 30 days will be disabled
> ** this will be a manual process, so it will happen a couple times/week
>
> We expect the outcome of this to be a similar amount of disabling, just an
> easier method for doing so.  It is very possible we might recommend
> disabling a test before it hits the threshold- keep in mind a disabled test
> is easy to re-enable (so feel free to disable for that one platform until
> you have time to look at fixing it)
>
> To be clear we (and some component owners) will continue triaging bugs and
> trying to get fixes in place as often as possible and prefer a fix, not a
> disabled test!
>
> Please raise any concerns, otherwise we will move forward with this in the
> coming weeks.
> _______________________________________________
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> dev-platform@lists.mozilla.org
> https://lists.mozilla.org/listinfo/dev-platform
>
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