Recently, Benjamin Smedberg gave an airmozilla talk in Mountain View [1] about improving how we handle bugs filed against Firefox, and how we hope it will make our product, the Web, and our lives better. Today, we’re ready to show you the next steps of that project.
With the help of dedicated triage teams for each component, starting this week when you file a bug against the DOM, Developer Tools, or Hello in Bugzilla you’ll receive an email explaining the next steps in your bug’s life. The most important part of that mail will be the decision [2] the team has made about your bug: that it’s urgent and will be fixed in an upcoming release of Firefox, that it’s already being worked on (or will be soon); if more information is needed to make a decision, (and when a decision will be made), and finally if we believe is legitimate but we don't have any current plans to work on it, or if we’ve simply closed it. In Q2 we'll turn this fast-feedback process into a standard feature. You’ll receive this information from Bugzilla directly, instead of through the manual bugmail process we’re using during trials. As we can demonstrate success, both in terms of bug management and engineer happiness, we’ll start to expand the triage program to the rest of the Firefox components. If you have questions or comments on the bug triage program, join us on the #bugmasters channel on irc.mozilla.org. [1] https://air.mozilla.org/firefox-quality-initiatives-2016/ [2] https://wiki.mozilla.org/Bugmasters/Projects/Bug_Handling/Decision_Templates -- Emma _______________________________________________ dev-platform mailing list dev-platform@lists.mozilla.org https://lists.mozilla.org/listinfo/dev-platform
