Can we fix the UX? Presumably we will never have zero shutdown hangs and there may be different/better ways to prompt the user about it.
On Mon, Jul 6, 2015 at 10:48 PM, Vladan D <vdje...@mozilla.com> wrote: > KaiRo pointed out another reason to reduce shutdown hang rates on IRC: > it's lousy UX. The crash-reporter dialog pops up a minute after the user > closed Firefox > > On Monday, July 6, 2015 at 4:37:41 PM UTC-4, RyanVM wrote: > > On 7/6/2015 4:34 PM, Vladan D wrote: > > > Background: Firefox shutdown hangs are turned into shutdown crashes by > a watchdog thread [1] that forces a crash if shutdown hasn't completed > within 1 minute. Thanks to the watchdog and the Windows profile unlocker > [2], shutdown hangs aren't as frustrating as they used to be. However, > shutdown hangs might still be causing data loss and they are indicative of > potentially-serious bugs in the code. > > > > > > > > > According to this graph of Firefox crash rate history, shutdown hangs > (crashes) make up about one third of all browser crashes [3]: > > > > > > > https://crash-analysis.mozilla.com/rkaiser/crash-report-tools/longtermgraph/?fxrel > > > > > > I've been told shutdown hangs often don't get enough attention. > > > Should fixing shutdown hangs be higher priority? > > > And if so, should we allow features with shutdown hangs to be released? > > > > > > > > > Notes: > > > 1. Force Firefox crash if shutdown hangs > https://bugzilla.mozilla.org/show_bug.cgi?id=1038342 > > > 2. win32 implementation of nsIProfileUnlocker > https://bugzilla.mozilla.org/show_bug.cgi?id=286355 > > > 3. The graph above shows that the overall crash rate jumped up by > roughly a third when the watchdog code shipped in Firefox 36. Hover over > the "36" box on the blue line > > > > > > > Windows mochitest-bc shutdown hangs have been on of the top oranges in > > our automation for months now. See bug 1121145. Would be great if we > > could get more eyes on the problem. > > > > -Ryan > > _______________________________________________ > dev-platform mailing list > dev-platform@lists.mozilla.org > https://lists.mozilla.org/listinfo/dev-platform > _______________________________________________ dev-platform mailing list dev-platform@lists.mozilla.org https://lists.mozilla.org/listinfo/dev-platform
